Epic Care Services
Epic Care Services is a home care agency in Birmingham, Birmingham (B16 9NX). It holds a CQC rating of Good.
About Epic Care Services
We at Epic Care are proud to offer compassionate home care across Birmingham and the wider West Midlands, supporting individuals to live safely and independently in the place they know best: their own home. Our team delivers personalised support tailored to each person we visit, ensuring dignity and choice remain at the heart of everything we do. Operating throughout the Birmingham area, we bring care directly to your doorstep. Home care removes the upheaval of moving into a residential setting, allowing individuals to remain surrounded by familiar rooms, treasured belongings, and the community they love. Whether visits are needed for a short daily call or more comprehensive daily support, our carers travel across the B postcode area to be there when families need us most. Our specialisms reflect the diverse needs of the people we support. We provide dedicated care for older people, including sensitive dementia support that focuses on routine, reassurance, and preserving cherished memories. For adults living with learning disabilities or autism, we work patiently to build trust and encourage independence in ways that feel comfortable and empowering. We also support individuals experiencing mental health challenges, offering steady companionship and practical assistance that helps daily life feel more manageable. For those living with physical disabilities or with visual and hearing impairments, our carers adapt their approach to ensure communication is clear, movement is safe, and confidence is nurtured. We also support younger adults whose needs may differ from those traditionally associated with home care, recognising that person centred support looks different at every stage of life. In practice, this means a family in Birmingham can turn to one trusted team for a wide range of needs, without navigating multiple providers. Our commitment to quality is reflected in our Good rating from the Care Quality Commission following inspection in December 2022, with Good ratings achieved across all five key domains: safe, effective, caring, responsive, and well led. For families, this offers reassurance that our care has been independently reviewed and found to meet the standards you would rightly expect for a loved one. It means our practices are safe, our approach is effective, our carers are genuinely caring, we respond to individual needs, and our leadership creates the right culture for good care to flourish. Choosing home care is a significant decision, and we understand the weight families carry when searching for the right support. We warmly invite you to get in touch to discuss your circumstances, ask questions, and explore how we can help. Whatever your loved one needs, we are here to listen, to reassure, and to walk alongside your family with care you can trust.
Care provided at Epic Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 13 December 2022
Read the full inspection report on the CQC website.
Common questions about Epic Care Services
Where is Epic Care Services located?
Epic Care Services is a home care agency based in Birmingham, Birmingham (B16 9NX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Epic Care Services provide?
Epic Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Epic Care Services's CQC rating?
Epic Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 December 2022. You can read the full CQC report from the link on this page.
Does Epic Care Services provide dementia care?
Yes. Epic Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Epic Care Services
Can they support someone living with dementia at home?
Yes. Yes. Epic Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Epic Care Services Limited covers roughly 10 miles from Birmingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Epic Care Services Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Epic Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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