Carefocal
Carefocal is a home care agency in Erith, Bexley (DA18 4AL). It holds a CQC rating of Requires Improvement.
About Carefocal
We at Carefocal are a home care agency proudly supporting individuals across Erith and the wider Bexley area, delivering personalised care in the one place people feel most at ease: their own home. Serving families throughout the DA postcode area, our focus is on enabling people to live well, safely, and with dignity in familiar surroundings. Based in Erith, we bring our care directly to residents across the local community, whether that means a leafy suburban street, a town centre flat, or a family home filled with memories. Because our care comes to you, there is no need to leave behind the neighbourhood, routines, and comforts that make a house feel like home. We work around the rhythms of each household, fitting our support into daily life rather than asking life to fit around us. Our team supports a broad range of needs, including older person care, dementia care, mental health support, and care for adults with learning disabilities or autism. We also assist people living with physical disabilities, visual or hearing impairment, and younger adults who benefit from tailored support to live independently. In practice, this means a carefully considered approach for every individual: gentle reassurance and consistent routines for someone living with dementia, patient and respectful communication for those with sensory impairment, and thoughtful encouragement for younger adults building confidence in independent living. For families, it means peace of mind knowing that a loved one is being supported by people who understand the whole picture, not just a diagnosis. We recognise that inviting a care team into your home is a significant decision, and we approach every visit with warmth, respect, and professionalism. From help with personal care and medication to companionship, meal preparation, and support getting out and about, we aim to make each visit feel less like a task and more like a welcome part of the day. Our most recent CQC inspection, carried out in April 2022, resulted in an overall rating of Requires Improvement, with the same rating across the Safe, Effective, and Well-led domains. We believe families deserve full transparency about this, and we are committed to listening, learning, and strengthening the quality of care we provide. Feedback from residents, families, and professionals is central to how we grow, and we welcome open conversations about the standards you should expect from us. If you are exploring home care options in Erith or the surrounding Bexley area for yourself or someone you love, we would be delighted to hear from you. Please get in touch to discuss your needs, ask questions, or arrange a friendly conversation about how we might support your family with care that feels truly personal.
Care provided at Carefocal
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 April 2022
Read the full inspection report on the CQC website.
Common questions about Carefocal
Where is Carefocal located?
Carefocal is a home care agency based in Erith, Bexley (DA18 4AL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Carefocal provide?
Carefocal is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Carefocal's CQC rating?
Carefocal is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 8 April 2022. You can read the full CQC report from the link on this page.
Does Carefocal provide dementia care?
Yes. Carefocal supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Carefocal
Can they support someone living with dementia at home?
Yes. Yes. Carefocal Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Carefocal Ltd covers roughly 10 miles from Erith.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Carefocal Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Carefocal Ltd. Actual fees depend on the room, the level of care and how it is funded.
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