Essex
Essex is a home care agency in Dagenham, Barking and Dagenham (RM10 7RE).
About Essex
Here at Essex, we provide home care support to people living in Dagenham and across the Barking and Dagenham area. We believe that people should be able to remain in the comfort of their own homes for as long as possible, and our role is to make that a reality in a way that feels genuine and respectful. We work with a wide range of individuals, including those living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, visual or hearing impairments, eating disorders, and alcohol or drug misuse. We understand that no two people are the same, and we take the time to get to know each person properly before putting any support in place. Care plans are built around the individual, not the other way around. Supporting someone in their own home is quite different from a residential setting. It requires care workers who are attentive, flexible, and genuinely good at building trust. We put a lot of thought into who supports whom, because the relationship between a care worker and the person they visit matters enormously. Continuity, reliability, and honest communication sit at the heart of how we operate. We are registered with the Care Quality Commission and are working towards building a track record that reflects the standard of care we aim to deliver every day. We take feedback seriously, whether it comes from the people we support, their families, or our own staff, because we know there is always room to improve and grow. If you are looking for home care support in the Dagenham area, for yourself or for someone you care about, we would welcome the chance to have a conversation. There is no pressure, just an honest discussion about what is needed and whether we are the right fit.
Care provided at Essex
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Essex
Where is Essex located?
Essex is a home care agency based in Dagenham, Barking and Dagenham (RM10 7RE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Essex provide?
Essex is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.
Does Essex provide dementia care?
Yes. Essex supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Essex
Can they support someone living with dementia at home?
Yes. Yes. Essex is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Essex covers roughly 10 miles from Dagenham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Essex has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Essex. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Essex
Dementia Care at Essex
Good dementia support in someone's own home leans on familiar surroundings, steady routines and carers who recognise early signs of confusion, pain or low mood before they escalate. Essex in Dagenham is registered to provide dementia care, and because it has not yet been inspected by the Care Quality Commission, families will want to look closely at how it works in practice. Useful questions include how the team responds to distress or repeated questioning, what happens if someone begins to wander or leave the house at night, and how visits are adjusted as memory and mobility decline. Ask about continuity of carer, how relatives are kept informed, and whether the agency liaises with GPs, district nurses and memory services when medication or behaviour changes.
Home Care at Essex
Visiting support at home in Dagenham is arranged in planned calls that can cover personal care, medication prompts, meal preparation, help getting up or settled at night, and companionship. Essex is registered with the Care Quality Commission to provide home care across Barking and Dagenham, though it has not yet received a rating. Indicative private rates across London tend to sit between £30 and £36 an hour, with Barking and Dagenham Council commissioning care for eligible residents at its own agreed rate. Families weighing up options should ask how visits are scheduled, whether the same small team attends each week, how late running or missed calls are handled, and how care plans are reviewed as needs change. A short trial period often reveals whether the match feels right.
Alcohol and Drug Misuse at Essex
Recovery focused home support combines practical help with clear boundaries, so that appointments, medication and daily structure stay on track without judgement. Essex is registered to support adults affected by alcohol or drug misuse in Barking and Dagenham. Ask what training carers have around dependency and relapse, how they work alongside local substance misuse services, and what the agency does if someone is intoxicated or unsafe at the time of a scheduled visit.
Mental Health at Essex
Predictable visits, calm communication and respect for privacy matter enormously for adults living with anxiety, depression, bipolar or psychosis. Essex is registered to support people with mental health conditions in their own homes, though it does not yet hold a CQC rating. Families should ask what experience carers have with specific diagnoses, how medication prompts are recorded, and what the agency does if someone becomes acutely unwell between GP or community mental health appointments.
Visual and Hearing Impairment at Essex
Everyday routines shift when sight or hearing fades, from reading post to answering the door safely. Essex is registered to support people with visual or hearing impairment at home, so ask how carers announce themselves, whether they are comfortable guiding, using clear speech or working with hearing aids, and how written information such as care plans and medication lists is presented. Families may also want to check that good lighting, clear layouts and working alerts are in place at home.
Eating Disorders at Essex
Support around eating disorders in a home setting calls for calm structured mealtimes, careful recording and close working with clinical teams such as GPs, dietitians and community eating disorder services. Essex is registered for this area of care but has not yet been rated by the CQC. Ask what experience carers have with anorexia, bulimia or ARFID, how meals and fluids are prompted without pressure, and how concerns about weight or physical health are escalated.
Learning Disability and Autism at Essex
Support for adults with a learning disability or autism works best when it follows the person's own pace, protects familiar routines and respects sensory preferences at home. Essex is registered for this type of care in Barking and Dagenham, where the council commissions packages against an assessed support plan that is reviewed at least annually. Ask how goals around independence, communication and community access are recorded, and how the team adapts if someone becomes overwhelmed or unwell.
Physical Disability at Essex
Living with a physical disability at home often involves help with transfers, personal care, continence, meal preparation and getting out safely into the local area. Essex is registered to provide this care across Dagenham, but the agency does not provide equipment itself, so families should confirm what hoists, profiling beds or bathroom adaptations are already in place. Ask how carers are briefed on safe moving and handling for each individual and how they support independence rather than doing everything for the person.
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