Miles House - 4 Hentland Close
Miles House - 4 Hentland Close is a residential care home in Redditch, Worcestershire (B98 0LP). It holds a CQC rating of Requires Improvement.
About Miles House - 4 Hentland Close
Miles House on Hentland Close is a small residential care home in Redditch, Worcestershire, supporting adults with a learning disability or autism and people with a physical disability. We also offer respite stays. This is somebody's home before it is anything else, and we try hard to run it that way. People have their own rooms, their own routines and a real say in how their days go. Support here is about making ordinary things possible rather than doing them for people. Cooking a meal you actually want. Doing your own shopping. Managing money and appointments. Getting to a club, a course or a job. Keeping in touch with family and friends. We pay attention to that distinction, because independence is quietly worn away by help that arrives too quickly. We also take the time needed to understand how each person communicates, which is not always through words. We should be straightforward with you about where we stand. Our most recent overall judgement from the Care Quality Commission was that we require improvement. We accepted the findings rather than arguing with them, we have a plan of work in place and we are progressing it alongside colleagues in health and the local authority. Families deserve to hear that from us directly rather than discovering it later. If you are considering a place or a respite stay here, please come and visit, meet the people who live here and ask us exactly what the concerns were and what we have changed.
Care provided at Miles House - 4 Hentland Close
- Learning disability and autism support
- Physical disability support
- Respite care
- Last CQC inspection: 31 March 2026
Read the full inspection report on the CQC website.
Common questions about Miles House - 4 Hentland Close
Where is Miles House - 4 Hentland Close located?
Miles House - 4 Hentland Close is a residential care home in Redditch, Worcestershire, B98 0LP. You can view its exact location and get directions from the map on this page.
What type of care does Miles House - 4 Hentland Close provide?
Miles House - 4 Hentland Close is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.
What is Miles House - 4 Hentland Close's CQC rating?
Miles House - 4 Hentland Close is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 31 March 2026. You can read the full CQC report from the link on this page.
Does Miles House - 4 Hentland Close offer respite or short-term care?
Yes. Miles House - 4 Hentland Close offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Miles House - 4 Hentland Close
Can Mum or Dad stay here if their dementia gets worse?
No. Miles House - 4 Hentland Close is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Miles House - 4 Hentland Close is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Miles House - 4 Hentland Close offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Miles House - 4 Hentland Close has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Miles House - 4 Hentland Close. Actual fees depend on the room, the level of care and how it is funded.
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