Victoria House ()
Victoria House () is a residential care home in Wallasey, Wirral (CH44 8AL). It holds a CQC rating of Requires Improvement.
About Victoria House ()
Here at Victoria House in Wallasey, Wirral, we provide residential care for a range of individuals, including older people, those living with dementia, younger adults, and people who need a shorter stay for respite purposes. We are a care home that takes our responsibilities seriously, and we want everyone who walks through our door, whether as a resident or a family member, to feel genuinely welcome and at ease. We understand that choosing a care home is one of the most significant decisions a family can make, and we do not take that lightly. Our team works hard to get to know each resident as an individual, understanding their routines, preferences, and the things that matter most to them in daily life. Good care, in our view, starts with listening. For those living with dementia, we recognise how important it is to provide a calm, consistent and familiar environment. We try to ensure that life here feels as comfortable and reassuring as possible, both for residents and for the families who love them. We also offer respite care for people who need a temporary place to stay, perhaps while a regular carer takes a break or following a period in hospital. We aim to make those shorter stays just as settled and supportive as a permanent arrangement. Our most recent CQC rating is "requires improvement", and we want to be straightforward about that. We have taken the findings seriously and are actively working through the areas identified, with clear steps in place to raise our standards. We believe honesty matters, and we would rather have an open conversation with families about where we are and where we are heading than pretend otherwise. If you would like to find out more or arrange a visit, please do get in touch. We are always happy to talk.
Care provided at Victoria House ()
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 2 October 2020
Read the full inspection report on the CQC website.
Common questions about Victoria House ()
Where is Victoria House () located?
Victoria House () is a residential care home in Wallasey, Wirral, CH44 8AL. You can view its exact location and get directions from the map on this page.
What type of care does Victoria House () provide?
Victoria House () is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Victoria House ()'s CQC rating?
Victoria House () is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 October 2020. You can read the full CQC report from the link on this page.
Does Victoria House () provide dementia care?
Yes. Victoria House () supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Victoria House () offer respite or short-term care?
Yes. Victoria House () offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Victoria House ()
Can Mum or Dad stay here if their dementia gets worse?
Yes. Victoria House (Wallasey) is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Victoria House (Wallasey) is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Victoria House (Wallasey) offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Victoria House (Wallasey) supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Victoria House (Wallasey) has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Dementia care: £900 to £1,150 per week per person, typical range
Indicative figures for the North West, not a quote from Victoria House (Wallasey). Actual fees depend on the room, the level of care and how it is funded.
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