Newhaven
Newhaven is a residential care home in Wallasey, Wirral (CH45 0LU). It holds a CQC rating of Inadequate.
About Newhaven
We at Newhaven offer residential care in the heart of Wallasey, providing a welcoming home for older people and younger adults who need support with daily living. Set within the Wirral community, our home is a place where residents can feel settled, valued, and well looked after. Our setting in Wallasey places us within easy reach of local amenities and the wider Wirral area, making it convenient for family and friends to visit. The CH postcode area is familiar to many local families, and our location helps residents stay connected to the community they know whilst enjoying the comforts of a dedicated care environment. As a residential care home, we focus on supporting individuals who need help with the everyday tasks that can become challenging over time. Our care extends to older people living with the changes that later life can bring, as well as younger adults whose circumstances mean they benefit from a supportive residential setting. In practice, this means our team is there to assist with personal care, mealtimes, mobility, and the routines that shape each day, whilst also creating opportunities for companionship, conversation, and meaningful activity. Families can take comfort in knowing that their loved one is somewhere they are treated with dignity and warmth. Following the most recent CQC inspection in March 2025, Newhaven received an overall rating of Inadequate. We want to be open about this with families considering our home. The inspection recognised genuine strengths in the care we provide: our team was rated Good for being effective, caring, and responsive, which reflects the kindness our staff show residents day in and day out, the way care is tailored to individual needs, and the positive relationships built within our home. At the same time, the inspection identified that we need to improve in how we keep people safe and in how the home is led. We take these findings seriously and are committed to making the changes needed so that every aspect of life at Newhaven meets the standard our residents and their families deserve. We believe families deserve honesty when choosing a care home, and we welcome the opportunity to speak with you about the steps we are taking, to answer your questions, and to show you around. If you are exploring residential care in Wallasey or the wider Wirral area for someone you love, please get in touch with us. We are here to listen, to reassure, and to help you make the right decision for your family.
Care provided at Newhaven
- Older person care
- Younger adults care
- Respite care
- Last CQC inspection: 20 March 2025
Read the full inspection report on the CQC website.
Common questions about Newhaven
Where is Newhaven located?
Newhaven is a residential care home in Wallasey, Wirral, CH45 0LU. You can view its exact location and get directions from the map on this page.
What type of care does Newhaven provide?
Newhaven is registered to provide residential personal care, with support that includes Older person care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Newhaven's CQC rating?
Newhaven is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 20 March 2025. You can read the full CQC report from the link on this page.
Does Newhaven offer respite or short-term care?
Yes. Newhaven offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Newhaven
Can Mum or Dad stay here if their dementia gets worse?
No. Newhaven is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Newhaven is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Newhaven offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Newhaven supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Newhaven has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
Indicative figures for the North West, not a quote from Newhaven. Actual fees depend on the room, the level of care and how it is funded.
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