Heronsmede
Heronsmede is a residential care home in Old Windsor, Windsor and Maidenhead (SL4 2RX). It holds a CQC rating of Outstanding.
About Heronsmede
Heronsmede is a residential care home in Old Windsor supporting adults with learning disabilities. Our most recent overall rating from the Care Quality Commission is outstanding. We mention it because it reflects the way we have chosen to work rather than anything clever. Staff who stay for years, so that people are supported by faces they know well. Real effort put into communication, so that people make their own decisions rather than have decisions explained to them afterwards. A house that belongs to the people living in it rather than to us. People arrange their own rooms, take part in the shopping and cooking as much as they want to, and decide how their days are spent. We support people to get out to work, to college, to clubs, to appointments and to see family, because a home is somewhere you go out from and come back to. Short respite stays are available alongside permanent places, which can give a family carer a break or let somebody try the house first. An outstanding rating is a standard to keep rather than a trophy. Please get in touch if you would like to visit.
Care provided at Heronsmede
- Learning disability and autism support
- Respite care
- Last CQC inspection: 6 November 2018
Read the full inspection report on the CQC website.
Common questions about Heronsmede
Where is Heronsmede located?
Heronsmede is a residential care home in Old Windsor, Windsor and Maidenhead, SL4 2RX. You can view its exact location and get directions from the map on this page.
What type of care does Heronsmede provide?
Heronsmede is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Heronsmede's CQC rating?
Heronsmede is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 6 November 2018. You can read the full CQC report from the link on this page.
Does Heronsmede offer respite or short-term care?
Yes. Heronsmede offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Heronsmede
Can Mum or Dad stay here if their dementia gets worse?
No. Heronsmede is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Heronsmede is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Heronsmede offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Heronsmede has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Heronsmede. Actual fees depend on the room, the level of care and how it is funded.
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