Willow House

Willow House is a residential care home in Salisbury, Wiltshire (SP4 7AT). It holds a CQC rating of Good.

About Willow House

Willow House is a residential care home in Salisbury, Wiltshire. We support adults with learning disabilities and autism and adults with physical disabilities, including younger adults building their own adult lives. We run this as a home, not a placement. The people who live here choose how their rooms look, what goes on the shopping list, what happens at the weekend and how much company they want. Our staff are here to make those choices workable, with support that might mean personal care, help with money and appointments, practical assistance to get out and about, or simply being nearby while somebody does something for themselves that takes a while. Autism support is worked out individually rather than applied as a policy. We pay attention to sensory needs, to how much notice somebody wants before anything changes, and to the ways people show discomfort that have nothing to do with words. What we learn is written down so that support does not change with the shift rota. For residents with physical disabilities, much of the work is practical: the right equipment, enough time, and careful attention to what a person can still do independently so that assistance does not quietly become substitution. Respite stays are available as well, giving families a planned break. Our most recent overall rating from the Care Quality Commission is good. Visitors are welcome and we are glad to show people round.

Care provided at Willow House

Read the full inspection report on the CQC website.

Common questions about Willow House

Where is Willow House located?

Willow House is a residential care home in Salisbury, Wiltshire, SP4 7AT. You can view its exact location and get directions from the map on this page.

What type of care does Willow House provide?

Willow House is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Willow House's CQC rating?

Willow House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 November 2025. You can read the full CQC report from the link on this page.

Does Willow House offer respite or short-term care?

Yes. Willow House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Willow House

Can Mum or Dad stay here if their dementia gets worse?

No. Willow House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Willow House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Willow House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Willow House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Willow House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Willow House. Actual fees depend on the room, the level of care and how it is funded.

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