Norton House
Norton House is a residential care home in London, Westminster (SW1P 2BG). It holds a CQC rating of Good.
About Norton House
We at Norton House are proud to offer compassionate residential care in the heart of London, providing a welcoming home for older adults, younger adults, and those living with dementia within the vibrant borough of Westminster. Nestled in the SWP postcode area, our home benefits from a truly central London setting, placing residents within one of the capital's most historic and well connected neighbourhoods. Westminster offers a rich backdrop of green spaces, cultural landmarks, and easy access for visiting family and friends, whilst our home itself provides a calm, comfortable sanctuary away from the bustle of city life. We have created an environment where residents can feel genuinely at home, surrounded by familiar comforts and a warm, community focused atmosphere. Our specialisms reflect the diverse needs of the individuals we support. As a dedicated residential care home, we provide day to day support for older people who wish to maintain their independence whilst having the reassurance of round the clock assistance. Our dementia care is delivered with patience, understanding, and a person centred approach, ensuring each resident is supported in ways that honour their history, preferences, and dignity. For younger adults requiring residential support, we tailor our approach to reflect individual goals, interests, and aspirations, recognising that care should always be as unique as the person receiving it. We also offer respite care, which can provide invaluable support to families and carers who need a short break, whether planned in advance or arranged during a period of particular need. Our respite guests receive the same warm welcome and attentive care as our permanent residents, and many families find that a short stay helps them feel confident about future care decisions. In practice, this means residents can expect thoughtful, individualised support that adapts as their needs change over time. Families can take comfort in knowing that their loved one is in a setting where continuity of care is prioritised, where relationships between residents and the team are nurtured, and where every day is shaped by kindness and respect. We are pleased to hold an overall Good rating from the Care Quality Commission, following our most recent inspection in May 2026. This Good rating extends across every domain assessed, including how safe, effective, caring, responsive, and well led our home is. For families, this consistent recognition offers meaningful reassurance that the standards of care, leadership, and daily experience at Norton House meet the expectations set out by the national regulator. It reflects the dedication of our team and our ongoing commitment to providing care that families can trust. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that journey. If you are exploring options for a loved one in London, we would be delighted to hear from you. Please reach out to arrange a visit, ask any questions you may have, or simply have a conversation about what your family is looking for. At Norton House, our door is always open, and we are here to help you feel confident, informed, and supported every step of the way.
Care provided at Norton House
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 20 May 2026
Read the full inspection report on the CQC website.
Common questions about Norton House
Where is Norton House located?
Norton House is a residential care home in London, Westminster, SW1P 2BG. You can view its exact location and get directions from the map on this page.
What type of care does Norton House provide?
Norton House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Norton House's CQC rating?
Norton House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 May 2026. You can read the full CQC report from the link on this page.
Does Norton House provide dementia care?
Yes. Norton House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Norton House offer respite or short-term care?
Yes. Norton House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Norton House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Norton House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Norton House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Norton House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Norton House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Norton House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
- Dementia care: £1,250 to £1,650 per week per person, typical range
Indicative figures for the London, not a quote from Norton House. Actual fees depend on the room, the level of care and how it is funded.
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