Ashville House
Ashville House is a residential care home in London, Waltham Forest (E11 4DS). It holds a CQC rating of Requires Improvement.
About Ashville House
Ashville House is a residential care home in Waltham Forest, east London, supporting adults living with mental health conditions. Our most recent overall rating from the Care Quality Commission is requires improvement. We think it is better to say that plainly at the start than to let it surface later. It is not the judgement we wanted. There is an improvement plan, we are working through it with the people who live here, their families and the professionals involved, and anybody considering a place is entitled to ask precisely what is changing, who is accountable for it and what evidence there is that it is working. The work itself carries on meanwhile and it matters to the people who depend on it. Supporting people with mental health needs comes down mostly to consistency. Knowing what an unsettled period looks like for a particular person, what tends to help early on, and what is simply part of who they are rather than a symptom to be managed. Respite stays are available. We would encourage families and professionals to visit and judge our progress directly.
Care provided at Ashville House
- Mental health care
- Respite care
- Last CQC inspection: 17 February 2024
Read the full inspection report on the CQC website.
Common questions about Ashville House
Where is Ashville House located?
Ashville House is a residential care home in London, Waltham Forest, E11 4DS. You can view its exact location and get directions from the map on this page.
What type of care does Ashville House provide?
Ashville House is registered to provide residential personal care, with support that includes Mental health care, Respite care. The full list of services is shown on this page.
What is Ashville House's CQC rating?
Ashville House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 17 February 2024. You can read the full CQC report from the link on this page.
Does Ashville House offer respite or short-term care?
Yes. Ashville House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Ashville House
Can Mum or Dad stay here if their dementia gets worse?
No. Ashville House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Ashville House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Ashville House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Ashville House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Ashville House. Actual fees depend on the room, the level of care and how it is funded.
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