135 Norman Road
135 Norman Road is a residential care home in London, Waltham Forest (E11 4RJ). It holds a CQC rating of Good.
About 135 Norman Road
We at 135 Norman Road are proud to offer compassionate residential care in the heart of London, within the welcoming borough of Waltham Forest. Our home provides a nurturing environment where each resident is treated with dignity, respect, and genuine warmth, whether they are joining us for long term support or a shorter respite stay. Set within a residential neighbourhood in the E postcode area of London, our home benefits from the familiar rhythms of local community life whilst offering a calm and comfortable retreat for those who live with us. The setting has been thoughtfully arranged to feel homely rather than clinical, giving residents a true sense of belonging from the moment they arrive. Families visiting loved ones will find a warm, approachable atmosphere that reflects our commitment to person centred living. Our team supports a wonderfully diverse community of residents, and we have developed genuine expertise across a broad range of care needs. We welcome older people seeking residential support, as well as younger adults who benefit from a specialist environment tailored to their circumstances. We also provide dedicated care for people living with learning disabilities and autism, offering the consistency, understanding, and gentle structure that can make such a meaningful difference to daily life. For residents with mental health needs, our approach is patient and empathic, focused on building trust and supporting emotional wellbeing over time. Those with physical disabilities are supported with practical assistance that promotes independence wherever possible, ensuring that every resident feels capable, valued, and heard. In practice, this breadth of specialism means that families can feel confident their loved one will be understood as an individual rather than defined by a diagnosis. We take time to learn each resident's history, preferences, routines, and aspirations, shaping our care around the person rather than expecting the person to fit around the care. For families exploring respite care, whether to provide a break for a regular carer or to help a loved one recover after a hospital stay, we offer the same considered, tailored approach on a short term basis, giving everyone involved a welcome sense of reassurance. We are pleased that the Care Quality Commission rated our home as Good overall at its most recent inspection in August 2023, with a Good rating awarded in each of the five key domains: safe, effective, caring, responsive, and well led. For families, this consistent picture across every area offers meaningful reassurance. It reflects a home where safety is taken seriously, where care is delivered thoughtfully, where kindness is at the heart of everyday interactions, where support adapts to the changing needs of each resident, and where leadership sets a clear and positive tone throughout. Choosing a care home is one of the most significant decisions a family can make, and we understand that the process can feel overwhelming. If you are considering care for yourself or a loved one, we warmly invite you to get in touch with 135 Norman Road. We would be delighted to answer your questions, listen to what matters most to your family, and help you decide whether our home might be the right fit. Whatever stage you are at in your search, you are welcome here, and we are ready to help.
Care provided at 135 Norman Road
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 3 August 2023
Read the full inspection report on the CQC website.
Common questions about 135 Norman Road
Where is 135 Norman Road located?
135 Norman Road is a residential care home in London, Waltham Forest, E11 4RJ. You can view its exact location and get directions from the map on this page.
What type of care does 135 Norman Road provide?
135 Norman Road is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is 135 Norman Road's CQC rating?
135 Norman Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 August 2023. You can read the full CQC report from the link on this page.
Does 135 Norman Road offer respite or short-term care?
Yes. 135 Norman Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about 135 Norman Road
Can Mum or Dad stay here if their dementia gets worse?
No. 135 Norman Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. 135 Norman Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. 135 Norman Road offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. 135 Norman Road supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
135 Norman Road has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from 135 Norman Road. Actual fees depend on the room, the level of care and how it is funded.
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