Faycroft

Faycroft is a residential care home in Telford, Telford and Wrekin (TF2 9AP). It holds a CQC rating of Requires Improvement.

About Faycroft

Faycroft is a residential care home in Telford, supporting adults with learning disabilities and autistic adults, and people managing mental health conditions. We also offer respite stays. We treat this as somebody's home rather than a placement. People arrange their own rooms, have a real say in the food and the shopping, and are involved in how the household runs. Where somebody can do something themselves, our job is to make that possible rather than to do it more quickly for them. Predictability matters a great deal here. For many of those living with us, knowing what is happening and who will be on shift is what makes a day workable rather than difficult, so we plan ahead and explain changes early. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather write that plainly than have a family come across it and wonder what else we left unsaid. We accept what was found and we are working through it, and we are not going to claim it is all behind us in a paragraph. If you are considering this home for someone, please visit without an appointment, spend time with the people who live here, talk to relatives, and ask us hard questions about what has changed.

Care provided at Faycroft

Read the full inspection report on the CQC website.

Common questions about Faycroft

Where is Faycroft located?

Faycroft is a residential care home in Telford, Telford and Wrekin, TF2 9AP. You can view its exact location and get directions from the map on this page.

What type of care does Faycroft provide?

Faycroft is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Faycroft's CQC rating?

Faycroft is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 7 May 2021. You can read the full CQC report from the link on this page.

Does Faycroft offer respite or short-term care?

Yes. Faycroft offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Faycroft

Can Mum or Dad stay here if their dementia gets worse?

No. Faycroft is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Faycroft is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Faycroft offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

Faycroft has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Faycroft. Actual fees depend on the room, the level of care and how it is funded.

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