Walton Heath Manor
Walton Heath Manor is a residential care home in Walton-on-the-Hill, Surrey (KT20 7QT). It holds a CQC rating of Outstanding.
About Walton Heath Manor
We are a residential care home at Walton on the Hill in Surrey, offering a settled home to older people who need support with daily life. We also take people for respite stays, whether that is a planned break so a family carer can have some time, or a shorter arrangement while somebody gets back on their feet after an illness. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of it, though a rating reflects what inspectors found on particular days, and the job is to keep deserving it. What lies behind it is unglamorous. Knowing the people who live here properly. Noticing changes early and acting on them. Keeping our staff long enough that they really know everybody, because a team that stays is the single biggest advantage a care home can have. Beyond that, we want the days here to be worth having rather than simply safe. People get up when they are ready, eat what they actually want and spend their time as they prefer. Some want company and something going on. Others would rather sit quietly with a paper. Neither needs explaining to us, and families come and go as they like rather than at set visiting times. If you are looking at homes for a relative, please come and see us. Half an hour here will tell you more than anything we could write. Contact us and we will arrange a visit at a time that suits your family.
Care provided at Walton Heath Manor
- Older person care
- Respite care
- Last CQC inspection: 4 July 2019
Read the full inspection report on the CQC website.
Local care news in Surrey
More local care news for Surrey
Common questions about Walton Heath Manor
Where is Walton Heath Manor located?
Walton Heath Manor is a residential care home in Walton-on-the-Hill, Surrey, KT20 7QT. You can view its exact location and get directions from the map on this page.
What type of care does Walton Heath Manor provide?
Walton Heath Manor is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Walton Heath Manor's CQC rating?
Walton Heath Manor is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 4 July 2019. You can read the full CQC report from the link on this page.
Does Walton Heath Manor offer respite or short-term care?
Yes. Walton Heath Manor offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Walton Heath Manor
Can Mum or Dad stay here if their dementia gets worse?
No. Walton Heath Manor is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Walton Heath Manor is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Walton Heath Manor offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Walton Heath Manor is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Walton Heath Manor has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Walton Heath Manor. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Walton-on-the-Hill.