Hallmark Lakeview Luxury Care Home
Hallmark Lakeview Luxury Care Home is a residential care home in Lightwater, Surrey (GU18 5XQ). It holds a CQC rating of Good.
About Hallmark Lakeview Luxury Care Home
Here at Hallmark Lakeview Luxury Care Home in Lightwater, Surrey, we offer a warm and welcoming environment where residents feel genuinely at home. We are proud to have been rated "good" by the Care Quality Commission, and we work hard every day to maintain the trust that rating reflects. We support a wide range of needs, including residential care, dementia care, care for those living with a physical disability or a visual or hearing impairment, and care for younger adults. We also offer respite care for those who need a short stay, whether that is to recover after a spell in hospital or to give a family carer some time to rest. Our approach is straightforward. We get to know each person properly, understanding their routines, their preferences, and what matters most to them in daily life. That knowledge shapes how we care for each individual, rather than applying a one size fits all approach. Families tell us they value how open and communicative we are, and we think that honesty is the foundation of any good relationship between a care home and the people who trust us with their loved ones. Lightwater is a lovely part of Surrey, and our setting reflects that. We believe the environment people live in makes a real difference to how they feel, so we take pride in keeping our home comfortable, calm and well maintained throughout. Whether you are exploring options for yourself, for a parent, or for someone else close to you, we would genuinely welcome the chance to show you around and have a conversation about how we might be able to help. There is no pressure and no obligation. We simply want you to get a real feel for who we are before making what is always a very important decision.
Care provided at Hallmark Lakeview Luxury Care Home
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 31 July 2019
Read the full inspection report on the CQC website.
Common questions about Hallmark Lakeview Luxury Care Home
Where is Hallmark Lakeview Luxury Care Home located?
Hallmark Lakeview Luxury Care Home is a residential care home in Lightwater, Surrey, GU18 5XQ. You can view its exact location and get directions from the map on this page.
What type of care does Hallmark Lakeview Luxury Care Home provide?
Hallmark Lakeview Luxury Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Hallmark Lakeview Luxury Care Home's CQC rating?
Hallmark Lakeview Luxury Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 July 2019. You can read the full CQC report from the link on this page.
Does Hallmark Lakeview Luxury Care Home provide dementia care?
Yes. Hallmark Lakeview Luxury Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Hallmark Lakeview Luxury Care Home offer respite or short-term care?
Yes. Hallmark Lakeview Luxury Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hallmark Lakeview Luxury Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Hallmark Lakeview Luxury Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Hallmark Lakeview Luxury Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Hallmark Lakeview Luxury Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Hallmark Lakeview Luxury Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Hallmark Lakeview Luxury Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Hallmark Lakeview Luxury Care Home. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Lightwater.