Whitebourne
Whitebourne is a residential care home in Frimley, Surrey (GU16 7EP). It holds a CQC rating of Good.
About Whitebourne
We at Whitebourne are proud to offer compassionate residential care in the welcoming town of Frimley, Surrey. Nestled within the leafy surroundings of the GU postcode area, our home provides a warm and settled environment where older people and adults with a range of needs can feel truly at home. Our setting in Frimley combines the comfort of a residential neighbourhood with easy access to the wider South East, making visits from loved ones convenient whilst offering residents a peaceful base to call their own. The community feel of the area is reflected inside our home, where familiar routines, comfortable communal spaces, and quiet corners come together to create a place that feels reassuringly domestic rather than institutional. At the heart of what we do is a commitment to person centred residential care for older people, including those living with dementia. We understand that memory loss and cognitive change can be daunting for the whole family, and our approach is built around patience, familiarity, and dignity. We take time to learn each resident's life story, preferences, and small daily rituals, so that care feels personal rather than routine. Alongside our support for older people, we also welcome adults with learning disabilities and autism, those living with mental health conditions, and residents with physical disabilities. This breadth of specialism means we are experienced in tailoring support to the individual, whether that involves gentle encouragement to build independence, sensitive help with communication, or practical assistance with mobility. Our aim is always the same: to help each person live as fully and comfortably as possible, in a way that respects who they are. We also offer respite care for families who need short term support, whether that is to cover a carer's holiday, aid recovery after a hospital stay, or simply provide a trusted place to rest and recharge. Respite guests receive the same warm welcome and attentive care as our permanent residents, and many families find these stays a reassuring introduction to what longer term care with us could look like. Day to day life at Whitebourne is shaped around the people who live here. We encourage residents to spend time together in shared spaces when they wish and to enjoy privacy in their own rooms when they prefer. Meals, conversation, and gentle activity all form part of a rhythm designed to feel natural and unhurried. Families are welcomed as partners in care, and we keep open, honest communication about how loved ones are settling in and how their needs may be changing. Whitebourne holds an overall rating of Good from the Care Quality Commission, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assurance offers peace of mind that the care provided here meets recognised national standards and that our team is committed to doing right by every resident, every day. Choosing a care home is one of the most significant decisions a family can make, and we understand the weight of that choice. If you are exploring residential, dementia, respite, or specialist care in Frimley or the wider Surrey area, we would be delighted to hear from you. Please get in touch to arrange a visit, ask questions, or simply have a friendly conversation about what your loved one needs. At Whitebourne, we are here to listen, to reassure, and to help you find the right way forward.
Care provided at Whitebourne
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Respite care
- Last CQC inspection: 27 April 2018
Read the full inspection report on the CQC website.
Common questions about Whitebourne
Where is Whitebourne located?
Whitebourne is a residential care home in Frimley, Surrey, GU16 7EP. You can view its exact location and get directions from the map on this page.
What type of care does Whitebourne provide?
Whitebourne is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.
What is Whitebourne's CQC rating?
Whitebourne is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 April 2018. You can read the full CQC report from the link on this page.
Does Whitebourne provide dementia care?
Yes. Whitebourne supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Whitebourne offer respite or short-term care?
Yes. Whitebourne offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Whitebourne
Can Mum or Dad stay here if their dementia gets worse?
Yes. Whitebourne is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Whitebourne is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Whitebourne offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Whitebourne is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Whitebourne has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Whitebourne. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Frimley.