The Pantiles Care Home
The Pantiles Care Home is a residential care home in Ashtead, Surrey (KT21 2QE). It holds a CQC rating of Good.
About The Pantiles Care Home
We at The Pantiles Care Home are proud to offer a welcoming residential care home in the heart of Ashtead, Surrey, where older people receive compassionate support in a truly homely setting. Our community provides specialist residential care, dementia care and respite care tailored to each individual we welcome through our doors. Nestled within the leafy village atmosphere of Ashtead in the KT postcode area, our home benefits from the peaceful surroundings of this well loved Surrey town. The South East location offers residents the comforting familiarity of a close knit community, whilst families visiting from further afield find us easily accessible. Our setting has been thoughtfully arranged to feel like home from the moment you step inside, providing a calm and reassuring environment where residents can settle, relax and thrive. For older people needing residential care, we provide day to day support with warmth and dignity, ensuring each resident feels valued as an individual. Our dementia care approach focuses on understanding the person behind the diagnosis, creating gentle routines, familiar surroundings and meaningful moments that help residents feel safe and connected. We recognise that every dementia journey is unique, and we take time to learn each resident's story, preferences and history so that care feels personal rather than clinical. Our respite care offering gives families much needed reassurance. Whether you are a primary carer needing time to rest and recharge, or a loved one is recovering after a hospital stay, our short term stays provide the same warmth and quality of care as our permanent arrangements. Many families find respite becomes a bridge, helping them make thoughtful longer term decisions with confidence. What this means in practice is a home where residents are known by name, where routines respect individual preferences, and where families are treated as partners in care. We understand that choosing a care home is one of the most significant decisions a family can make, and we work hard to make that transition feel supported at every step. Our commitment to quality is reflected in our latest Care Quality Commission inspection, where we achieved a Good rating overall. The CQC also rated us Good across all five key areas: Safe, Effective, Caring, Responsive and Well led. For families, this independent assessment offers reassurance that the care provided here meets the standards that matter most, from the safety of the environment to the responsiveness of our approach and the leadership guiding our team. If you are exploring care options for a parent, partner or relative, we warmly invite you to learn more about life at The Pantiles Care Home. Choosing the right home takes time, and we are here to answer your questions with honesty and patience whenever you are ready to begin the conversation.
Care provided at The Pantiles Care Home
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 20 May 2026
Read the full inspection report on the CQC website.
Common questions about The Pantiles Care Home
Where is The Pantiles Care Home located?
The Pantiles Care Home is a residential care home in Ashtead, Surrey, KT21 2QE. You can view its exact location and get directions from the map on this page.
What type of care does The Pantiles Care Home provide?
The Pantiles Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is The Pantiles Care Home's CQC rating?
The Pantiles Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 May 2026. You can read the full CQC report from the link on this page.
Does The Pantiles Care Home provide dementia care?
Yes. The Pantiles Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Pantiles Care Home offer respite or short-term care?
Yes. The Pantiles Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Pantiles Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Pantiles Care Home Limited is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. The Pantiles Care Home Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Pantiles Care Home Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. The Pantiles Care Home Limited is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Pantiles Care Home Limited has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from The Pantiles Care Home Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Ashtead.