The Pantiles Care Home
The Pantiles Care Home is a residential care home in Ashtead, Surrey (KT21 2QE). It holds a CQC rating of Good.
About The Pantiles Care Home
We at The Pantiles Care Home are proud to offer a welcoming residential care home in the heart of Ashtead, Surrey, where older people receive compassionate support in a truly homely setting. Our community provides specialist residential care, dementia care and respite care tailored to each individual we welcome through our doors. Nestled within the leafy village atmosphere of Ashtead in the KT postcode area, our home benefits from the peaceful surroundings of this well loved Surrey town. The South East location offers residents the comforting familiarity of a close knit community, whilst families visiting from further afield find us easily accessible. Our setting has been thoughtfully arranged to feel like home from the moment you step inside, providing a calm and reassuring environment where residents can settle, relax and thrive. For older people needing residential care, we provide day to day support with warmth and dignity, ensuring each resident feels valued as an individual. Our dementia care approach focuses on understanding the person behind the diagnosis, creating gentle routines, familiar surroundings and meaningful moments that help residents feel safe and connected. We recognise that every dementia journey is unique, and we take time to learn each resident's story, preferences and history so that care feels personal rather than clinical. Our respite care offering gives families much needed reassurance. Whether you are a primary carer needing time to rest and recharge, or a loved one is recovering after a hospital stay, our short term stays provide the same warmth and quality of care as our permanent arrangements. Many families find respite becomes a bridge, helping them make thoughtful longer term decisions with confidence. What this means in practice is a home where residents are known by name, where routines respect individual preferences, and where families are treated as partners in care. We understand that choosing a care home is one of the most significant decisions a family can make, and we work hard to make that transition feel supported at every step. Our commitment to quality is reflected in our latest Care Quality Commission inspection, where we achieved a Good rating overall. The CQC also rated us Good across all five key areas: Safe, Effective, Caring, Responsive and Well led. For families, this independent assessment offers reassurance that the care provided here meets the standards that matter most, from the safety of the environment to the responsiveness of our approach and the leadership guiding our team. If you are exploring care options for a parent, partner or relative, we warmly invite you to learn more about life at The Pantiles Care Home. Choosing the right home takes time, and we are here to answer your questions with honesty and patience whenever you are ready to begin the conversation.
Care provided at The Pantiles Care Home
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 20 May 2026
Read the full inspection report on the CQC website.
How The Pantiles Care Home Limited compares in Mole Valley
Measured against the 29 care homes for older people registered in Mole Valley. The dark dot is this home.
- Size
- 16 places. Smaller than 22 of the 29 homes. The local average is 39 places.
- CQC rating
- Good. 21 of the 29 homes (72%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 20 May 2026. 4 of the 29 homes have published a newer inspection report since.
- Registered
- January 2011. 17 of the 29 homes registered more recently.
- Care offered
- Dementia care. Of the 29 homes, 22 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 24 of the 24 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Mole Valley.
The local picture: Mole Valley
What the numbers say about care for older people in Mole Valley, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 12,100. Rising to 13,900 by 2035, up 15%
- People aged 85 and over: 3,600. Rising to 5,200 by 2035, up 44%
- Living with dementia, aged 65 and over (estimate): 1,600. Rising to 2,000 by 2035, up 23%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 80. Surrey average is 90.
- Care homes, last 12 months: 0 opened, 1 closed. 1 changed owner, covering 42 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 3.8 miles: 8 Hollymoor Lane Epsom Surrey. Application for a 5 bed care home through a change of use. Submitted 15 August 2025. Approved 20 October 2025.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Pantiles Care Home Limited
Facts from public registers, and what is close by.
- Registered with CQC
- 24 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 6 August 2025.
- Run by
- The Pantiles Care Home Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Pantiles Care Home Limited
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Epsom Hospital, Epsom, 2.3 miles away
It is about 2.3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Leatherhead Station, 0.9 miles away
- Ashtead Station, 1 mile away
- Epsom Station, 2.8 miles away
Around The Pantiles Care Home Limited
- H: The Pantiles Care Home Limited
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
More local care news for Surrey
Common questions about The Pantiles Care Home
Where is The Pantiles Care Home located?
The Pantiles Care Home is a residential care home in Ashtead, Surrey, KT21 2QE. You can view its exact location and get directions from the map on this page.
What type of care does The Pantiles Care Home provide?
The Pantiles Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is The Pantiles Care Home's CQC rating?
The Pantiles Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 May 2026. You can read the full CQC report from the link on this page.
Does The Pantiles Care Home provide dementia care?
Yes. The Pantiles Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Pantiles Care Home offer respite or short-term care?
Yes. The Pantiles Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Pantiles Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Pantiles Care Home Limited is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. The Pantiles Care Home Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Pantiles Care Home Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. The Pantiles Care Home Limited is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Pantiles Care Home Limited has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from The Pantiles Care Home Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Ashtead.