Sheerwater House
Sheerwater House is a residential care home in Addlestone, Surrey (KT15 3QL). It holds a CQC rating of Requires Improvement.
About Sheerwater House
We at Sheerwater House offer a warm and welcoming residential care home in the heart of Addlestone, Surrey, where older people receive compassionate support tailored to their individual needs. Nestled within the KT postcode area, our home provides a peaceful setting for residents seeking residential care, dementia care, and respite care in a familiar community. Our location in Addlestone places us within easy reach of local amenities and green spaces, offering a comfortable environment where residents can feel truly at home. The surrounding area of Surrey provides a calm backdrop for daily life, and families visiting loved ones will find the setting both accessible and reassuring. We aim to create a homely atmosphere throughout our home, where residents can enjoy their own space whilst also benefiting from the companionship of others. Specialising in older person care, we understand that each resident brings a lifetime of experiences, preferences, and personality with them. Our approach to residential care focuses on preserving independence wherever possible, whilst offering the right level of support with daily living. From assistance with personal care to help with mobility and medication, our team works thoughtfully to ensure every resident feels respected, valued, and heard. Dementia care is a central part of what we offer, and we recognise the importance of consistency, patience, and understanding for those living with cognitive changes. We strive to create a supportive environment where residents with dementia can feel safe and settled, with routines designed to promote comfort and reduce anxiety. For families, this means peace of mind knowing that a loved one is being cared for with kindness and specialist attention. Our respite care option offers valuable short term support, whether following a hospital stay, during a family holiday, or simply to give regular carers a well earned break. Respite stays at Sheerwater House give guests the chance to enjoy our home and community whilst receiving the same quality of care as our permanent residents. Many families find respite an important way to explore whether longer term care might suit their loved one in the future. Following our most recent Care Quality Commission inspection in June 2025, Sheerwater House received an overall rating of Requires Improvement. Within this, we are pleased that our home was rated Good in three key areas: how effective our care is, how caring our team is, and how responsive we are to residents' needs. These ratings reflect the genuine warmth and dedication our staff bring to their work every day, and the personalised approach we take to supporting each resident. We fully acknowledge the areas identified for improvement, particularly around safety and how the home is led. We take this feedback seriously and are committed to making meaningful changes that strengthen these areas. Continuous improvement is at the heart of good care, and we welcome open conversations with families about the steps being taken to enhance every aspect of life at Sheerwater House. Choosing a care home is one of the most important decisions a family can make, and we understand the emotions involved in that journey. If you are exploring options for a loved one in Addlestone or the wider Surrey area, we warmly invite you to get in touch. We would be delighted to answer your questions, share more about our approach, and arrange a visit so you can experience our home for yourself. At Sheerwater House, we are here to walk alongside you every step of the way.
Care provided at Sheerwater House
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 25 June 2025
Read the full inspection report on the CQC website.
Common questions about Sheerwater House
Where is Sheerwater House located?
Sheerwater House is a residential care home in Addlestone, Surrey, KT15 3QL. You can view its exact location and get directions from the map on this page.
What type of care does Sheerwater House provide?
Sheerwater House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Sheerwater House's CQC rating?
Sheerwater House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 June 2025. You can read the full CQC report from the link on this page.
Does Sheerwater House provide dementia care?
Yes. Sheerwater House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Sheerwater House offer respite or short-term care?
Yes. Sheerwater House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Sheerwater House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Sheerwater House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Sheerwater House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Sheerwater House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Sheerwater House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Sheerwater House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Sheerwater House. Actual fees depend on the room, the level of care and how it is funded.
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