Highcliffe Care Centre
Highcliffe Care Centre is a residential care home in Sunderland, Sunderland (SR5 5SX). It holds a CQC rating of Good.
About Highcliffe Care Centre
Highcliffe is a residential care home in Sunderland. Those living here include older people, many living with dementia, and people with physical disabilities. We support younger adults too, and respite stays are part of what we do. We keep our attention on the hours a visitor never sees: early mornings, when people need time rather than efficiency, and late evenings when the place goes quiet and somebody who cannot sleep wants company rather than to be settled. For residents living with dementia we keep the routine steady and the surroundings unchanged, and we ask relatives early for the working life, the places and the names, because that information is much harder to gather later. For residents with physical disabilities we plan around what a person can still manage themselves rather than what is fastest for us, because independence given up for convenience is rarely handed back. Respite guests get the same preparation as anybody else. We find out beforehand how somebody likes things done, since a fortnight leaves no room for guesswork. The Care Quality Commission rates us good overall. Our own test is sharper: whether somebody who has lived here a year still feels at home, and we ask them directly rather than assuming.
Care provided at Highcliffe Care Centre
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 1 May 2019
Read the full inspection report on the CQC website.
Common questions about Highcliffe Care Centre
Where is Highcliffe Care Centre located?
Highcliffe Care Centre is a residential care home in Sunderland, Sunderland, SR5 5SX. You can view its exact location and get directions from the map on this page.
What type of care does Highcliffe Care Centre provide?
Highcliffe Care Centre is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Highcliffe Care Centre's CQC rating?
Highcliffe Care Centre is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 May 2019. You can read the full CQC report from the link on this page.
Does Highcliffe Care Centre provide dementia care?
Yes. Highcliffe Care Centre supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Highcliffe Care Centre offer respite or short-term care?
Yes. Highcliffe Care Centre offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Highcliffe Care Centre
Can Mum or Dad stay here if their dementia gets worse?
Yes. Highcliffe Care Centre is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Highcliffe Care Centre is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Highcliffe Care Centre offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Highcliffe Care Centre supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North East
Highcliffe Care Centre has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.
- Residential care: £750 to £1,000 per week per person, typical range
- Dementia care: £850 to £1,100 per week per person, typical range
Indicative figures for the North East, not a quote from Highcliffe Care Centre. Actual fees depend on the room, the level of care and how it is funded.
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