Norwood House

Norwood House is a residential care home in Saxmundham, Suffolk (IP17 3JZ). It holds a CQC rating of Good.

About Norwood House

We are Norwood House, a residential care home in Saxmundham. We care for older people, including people living with dementia and people managing a mental health condition. What we provide is residential care rather than nursing care, and we say so clearly to families at the outset so that nobody moves somewhere unable to meet their needs. Within it, we help with washing, dressing and moving about safely, support people with medication, provide proper meals and make sure nobody spends their days alone unless that is what they prefer. The home runs at the pace of its residents. Nobody is woken to suit a rota, mealtimes bend around the person, and how the day is spent is a matter for the individual. For people living with dementia, we work patiently and with their history in view. Familiar faces, an unhurried pace and a routine that makes sense to the person do more good than any activity programme. Where somebody is managing a mental health condition, we work steadily and keep in contact with community teams and GPs. Our staff know residents well enough to notice when somebody is quieter or eating less than usual, and we ring families early rather than waiting. Visitors are welcome whenever they want to come. Respite stays are available alongside permanent places. Our most recent CQC overall rating is good. Please get in touch to look round.

Care provided at Norwood House

Read the full inspection report on the CQC website.

Common questions about Norwood House

Where is Norwood House located?

Norwood House is a residential care home in Saxmundham, Suffolk, IP17 3JZ. You can view its exact location and get directions from the map on this page.

What type of care does Norwood House provide?

Norwood House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Respite care. The full list of services is shown on this page.

What is Norwood House's CQC rating?

Norwood House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 May 2023. You can read the full CQC report from the link on this page.

Does Norwood House provide dementia care?

Yes. Norwood House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Norwood House offer respite or short-term care?

Yes. Norwood House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Norwood House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Norwood House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Norwood House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Norwood House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Norwood House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Norwood House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Norwood House. Actual fees depend on the room, the level of care and how it is funded.

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