Hempstalls Hall Care Home
Hempstalls Hall Care Home is a residential care home in Newcastle Under Lyme, Staffordshire (ST5 9NR). It holds a CQC rating of Good.
About Hempstalls Hall Care Home
Hempstalls Hall Care Home provides residential care in Newcastle Under Lyme for older people and for younger adults who need support with daily living. We also support people living with dementia and people living with physical disabilities. We work at the pace of the people who live here. That means breakfast when someone wakes rather than when a trolley arrives, a day shaped around what a person actually enjoys, and help with washing, dressing, medication, meals and mobility given in a way that leaves dignity intact. For people living with dementia we keep routines steady and faces familiar. Our staff tend to stay with us for a long time, and that continuity does more to settle somebody than any amount of process ever could. We also take trouble over the building itself, so that it is easy to understand and to move around. Families are part of the picture rather than visitors to be managed. Come when it suits you, join us for a meal, and tell us when you think we have got something wrong, because we would far rather know. Respite stays are available as well as permanent places. Our most recent overall rating from the Care Quality Commission is good. Please ring us if you would like to come and see the home.
Care provided at Hempstalls Hall Care Home
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 17 July 2019
Read the full inspection report on the CQC website.
Common questions about Hempstalls Hall Care Home
Where is Hempstalls Hall Care Home located?
Hempstalls Hall Care Home is a residential care home in Newcastle Under Lyme, Staffordshire, ST5 9NR. You can view its exact location and get directions from the map on this page.
What type of care does Hempstalls Hall Care Home provide?
Hempstalls Hall Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Hempstalls Hall Care Home's CQC rating?
Hempstalls Hall Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 July 2019. You can read the full CQC report from the link on this page.
Does Hempstalls Hall Care Home provide dementia care?
Yes. Hempstalls Hall Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Hempstalls Hall Care Home offer respite or short-term care?
Yes. Hempstalls Hall Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hempstalls Hall Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Hempstalls Hall Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Hempstalls Hall Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Hempstalls Hall Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Hempstalls Hall Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Hempstalls Hall Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Hempstalls Hall Care Home. Actual fees depend on the room, the level of care and how it is funded.
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