Ashfield House

Ashfield House is a residential care home in Kidderminster, Staffordshire (DY10 3PB). It holds a CQC rating of Good.
About Ashfield House
Here at Ashfield House, we provide residential care for adults in the heart of Kidderminster, Staffordshire. We support people with a range of needs, including learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also offer respite care for those who need a short term stay, whether that is to give family carers a break or to help someone through a period of change. We know that moving into a care home, or choosing one for someone you love, is not a decision anyone takes lightly. Our aim is to make sure that every person who comes through our doors feels genuinely at home. We take time to get to know each individual, understanding their history, their preferences, and what matters most to them day to day. Care is not one size fits all, and we do not treat it that way. Our team works hard to create an environment that feels warm and settled rather than clinical or institutional. We believe people should have real choice and control over their lives, and we work alongside residents and their families to make that happen in practical, meaningful ways. We are pleased that our most recent inspection by the Care Quality Commission rated us as good. That reflects the genuine effort our staff put in every single day, and we are always looking at how we can build on that. If you are considering Ashfield House for yourself or for a family member, we would warmly encourage you to get in touch or come and visit us. Seeing the home for yourself, meeting the team, and having an open conversation about what you need is always the best place to start. We are happy to answer any questions you might have.
Care provided at Ashfield House
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 8 January 2021
Read the full inspection report on the CQC website.
Common questions about Ashfield House
Where is Ashfield House located?
Ashfield House is a residential care home in Kidderminster, Staffordshire, DY10 3PB. You can view its exact location and get directions from the map on this page.
What type of care does Ashfield House provide?
Ashfield House is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Ashfield House's CQC rating?
Ashfield House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 January 2021. You can read the full CQC report from the link on this page.
Does Ashfield House offer respite or short-term care?
Yes. Ashfield House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Ashfield House
Can Mum or Dad stay here if their dementia gets worse?
No. Ashfield House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Ashfield House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Ashfield House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Ashfield House has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Ashfield House. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Ashfield House
Respite Care at Ashfield House
Short term stays are usually arranged weeks in advance, with most homes asking for a minimum of a week or two rather than odd nights. Ashfield House is registered for respite care. Bring everyday clothing, toiletries, prescribed medicines in their dispensed boxes, and something familiar for the bedside table. A planned break also works as a trial, which is often the most reliable way to judge a permanent move.
Residential Care at Ashfield House
Food, laundry, a bedroom and help with washing are what residential registration actually covers, together with staff present day and night. Ashfield House in Kidderminster holds that registration. The absence of a nurse on the premises is the key difference from a nursing home, with community nurses and GPs visiting as they would anywhere else. Private fees in the West Midlands commonly fall between £850 and £1150 a week, whereas Staffordshire County Council usually pays £680 to £820 for the placements it funds. An inspection in January 2021 produced an overall rating of good. Ask what a weekday actually looks like and what the home does when someone's needs grow beyond residential care.
Mental Health at Ashfield House
A care home can offer something a flat often cannot to an adult with a mental health condition, namely routine, meals and people around without obligation. Mental health is one of the registered categories at Ashfield House. Ask what experience staff have of the particular condition, how early signs of relapse are handled, and which community team the home would involve.
Visual and Hearing Impairment at Ashfield House
Where sight or hearing is failing, the building does much of the work through bright even lighting, clear signs, colour contrast at doorways and a loop that is kept in order. Ashfield House is registered to support visual and hearing impairment. Families should ask how hearing aids are looked after and how staff are told the way each resident prefers to be addressed.
Learning Disability and Autism at Ashfield House
For someone autistic or with a learning disability, the detail of the day matters: when things happen, who is present, how much noise there is, and whether anyone moves their belongings. Ashfield House is registered for learning disability and autism. Where the council commissions a placement there will be a support plan and periodic reviews, so ask who attends and how the person's preferences are written down.
Physical Disability at Ashfield House
Ramps, lifts, bathroom space and a bed that can be raised are the things that decide whether a physically disabled resident keeps any independence. Physical disability falls within the registration held by Ashfield House. Check which rooms are properly accessible, what equipment is already there, and who reviews a moving and handling plan when needs alter.
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