Pinecroft and Bristol Outreach

Logo of Pinecroft and Bristol Outreach, a care home in Thornbury, South Gloucestershire, offering older person care, mental health care, learning disability and autism support and physical disability support.

Pinecroft and Bristol Outreach is a residential care home in Thornbury, South Gloucestershire (BS35 3RG). It holds a CQC rating of Good.

About Pinecroft and Bristol Outreach

We at Pinecroft and Bristol Outreach are proud to offer residential care in the welcoming market town of Thornbury, South Gloucestershire. Our home provides a safe, nurturing environment where each resident is supported to live with dignity, purpose, and a genuine sense of belonging within a close knit community setting. Nestled within the Thornbury area, our residential care home benefits from the calm, friendly atmosphere that defines this part of South Gloucestershire. The town offers a peaceful backdrop for daily life, whilst remaining well connected to the wider Bristol region. Our setting has been thoughtfully arranged to feel like a true home, offering comfortable communal spaces where residents can socialise, quieter corners for reflection, and an environment that encourages both independence and companionship. The breadth of care we provide reflects our commitment to meeting people where they are in life. We support older people who need help with the routines of daily living, alongside adults with learning disabilities or autism who benefit from tailored, person centred support. Our team is also experienced in caring for individuals living with mental health needs, physical disabilities, and visual or hearing impairments. For those recovering from or managing challenges relating to alcohol or drug misuse, we offer compassionate, non judgemental support focused on stability and wellbeing. We also welcome guests for respite stays, giving family carers valuable time to rest whilst their loved one enjoys the warmth of our community. In practice, this means our care is shaped around each resident as an individual. We take time to understand personal histories, preferences, routines, and aspirations, working closely with families and healthcare professionals to ensure the right support is in place. Whether someone needs gentle prompting, hands on personal care, or specialised support for complex needs, our approach remains consistent: kindness, patience, and respect at every moment. Families can feel reassured knowing their loved one is understood as a whole person, not defined by their care needs. Our commitment to quality is reflected in our most recent CQC inspection, dated 4th August 2023, in which we were rated Good overall. This rating extends across every one of the five key domains assessed by the regulator: Safe, Effective, Caring, Responsive, and Well led. For families, this consistent picture offers meaningful reassurance. It means residents are protected from avoidable harm, receive care that achieves good outcomes, are treated with kindness and compassion, benefit from support that responds to their individual needs, and live in a home guided by thoughtful, capable leadership. Choosing a care home is one of the most important decisions a family can make, and we understand the emotions that come with it. If you are exploring options for a loved one in Thornbury or the wider South Gloucestershire area, we warmly invite you to get in touch with us at Pinecroft and Bristol Outreach. We would be delighted to answer your questions, share more about daily life here, and help you feel confident that you are making the right choice for someone you love.

Care provided at Pinecroft and Bristol Outreach

Read the full inspection report on the CQC website.

Common questions about Pinecroft and Bristol Outreach

Where is Pinecroft and Bristol Outreach located?

Pinecroft and Bristol Outreach is a residential care home in Thornbury, South Gloucestershire, BS35 3RG. You can view its exact location and get directions from the map on this page.

What type of care does Pinecroft and Bristol Outreach provide?

Pinecroft and Bristol Outreach is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Substance misuse support. The full list of services is shown on this page.

What is Pinecroft and Bristol Outreach's CQC rating?

Pinecroft and Bristol Outreach is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 August 2023. You can read the full CQC report from the link on this page.

Does Pinecroft and Bristol Outreach offer respite or short-term care?

Yes. Pinecroft and Bristol Outreach offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Pinecroft and Bristol Outreach

Can Mum or Dad stay here if their dementia gets worse?

No. Pinecroft and Bristol Outreach is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Pinecroft and Bristol Outreach is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Pinecroft and Bristol Outreach offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Pinecroft and Bristol Outreach is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Pinecroft and Bristol Outreach has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Pinecroft and Bristol Outreach. Actual fees depend on the room, the level of care and how it is funded.

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