Potter House
Potter House is a residential care home in Yeovil, Somerset (BA21 4RJ).
Newly registered with the CQC, October 2026. No inspection rating has been published yet.
About Potter House
Potter House is a residential care home in Yeovil, supporting older people and younger adults from across Somerset, including people living with dementia and people with a physical disability. What we are aiming for is a household rather than an institution, and the test of that is whether the ordinary days are any good. So that is where our attention goes. Meals cooked here and eaten at a table. Personal care offered calmly and in private. Medication managed properly. Rooms that look like they belong to the person in them. Staff awake overnight. Enough going on in the house that there is a reason to come downstairs, and no pressure on anybody who would rather not. People keep their own routines wherever we can arrange it, because a home that insists everybody rises at the same hour and bathes to a schedule has quietly stopped being a home. For residents with a physical disability, getting about matters enormously. Accessible bathrooms, the right equipment and staff who know how a particular person wants to be assisted to move. Mobility lost because help was inconvenient is a loss we work hard to prevent. Where dementia is part of somebody's life we work on familiarity and calm instead of correction, and we ask relatives early for the history that helps us reach a person when they are distressed. The Care Quality Commission has not yet given us an overall rating. Please come and look round, unannounced if you prefer, and talk to the people who live here.
Care provided at Potter House
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Registered for up to 66 residents
Read the full inspection report on the CQC website.
How Potter House compares in Somerset
Measured against the 201 care homes registered in Somerset. The dark dot is this home.
- Size
- 66 places. Larger than 174 of the 201 homes. The local average is 33 places.
- CQC rating
- Not yet rated. 153 of the 201 homes (76%) are rated Good or Outstanding.
- Registered
- October 2026. One of the newer homes in the area. Only 0 of the 201 have registered more recently.
- Care offered
- Dementia care. Of the 201 homes, 108 offer dementia care.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Somerset.
The local picture: Somerset
What the numbers say about care for older people in Somerset.
What care costs in Somerset, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £805 | £1,400 to £1,650 (South West figure, because too few Somerset homes publish this price. 52 homes. Median £1,549.) |
| Nursing care | £832 | £1,599 to £1,983 (South West figure, because too few Somerset homes publish this price. 16 homes. Median £1,810.) |
| Residential dementia care | Not published separately | £1,450 to £1,813 (South West figure, because too few Somerset homes publish this price. 19 homes. Median £1,665.) |
| Nursing dementia care | Not published separately | £1,890 to £2,221 (England figure, because too few Somerset homes publish this price. 75 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 81,600. Rising to 97,500 by 2035, up 19%
- People aged 85 and over: 21,600. Rising to 33,700 by 2035, up 56%
- Living with dementia, aged 65 and over (estimate): 10,500. Rising to 13,600 by 2035, up 29%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%.
- Care home beds per 1,000 people aged 75+: 71
- Care homes, last 12 months: 0 opened, 0 closed. 7 changed owner, covering 353 beds.
- Care home beds filled across Somerset: 85%. The 12 month average is 85%.
- Who pays, across Somerset (estimate): 35% council, 44% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Potter House
Facts from public registers, and what is close by.
- Registered with CQC
- 1 October 2026, less than a year ago.
- Run by
- Crystal Care Homes Yeovil Opco Limited, which runs this service only.
- Nearest GP surgery
- Oaklands Surgery, 0.4 miles away.
- Nearest hospital
- Yeovil District Hospital, Yeovil, 0.6 miles away.
- Nearest railway station
- Yeovil Pen Mill Station, 0.6 miles away.
Sources: CQC register, Food Standards Agency, NHS England Organisation Data Service and DfT NaPTAN (Open Government Licence). Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Potter House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Yeovil District Hospital, Yeovil, 0.6 miles away
It is about 0.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Yeovil Pen Mill Station, 0.6 miles away
- Yeovil Junction Station, 1.8 miles away
- Thornford Station, 3.4 miles away
Around Potter House
- H: Potter House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Somerset
More local care news for Somerset
Common questions about Potter House
Where is Potter House located?
Potter House is a residential care home in Yeovil, Somerset, BA21 4RJ. You can view its exact location and get directions from the map on this page.
What type of care does Potter House provide?
Potter House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Potter House provide dementia care?
Yes. Potter House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
How many beds does Potter House have?
Potter House is registered for up to 66 residents. Contact the home to check current availability.
Questions families ask about Potter House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Potter House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Potter House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Ask the home. The home has not told us whether it offers short stays. Ask when you call; many homes can arrange a trial period.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Potter House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South West
Potter House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
- Dementia care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the South West, not a quote from Potter House. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Potter House
Dementia Care at Potter House
The test of a household rather than an institution is whether the ordinary days are any good, as this home puts it, and where dementia is part of somebody's life it says it works on familiarity and calm. Dementia care is on the Yeovil registration and the CQC has not yet inspected the service, so there is no rating to weigh against that. What generally helps is consistent staff, an unhurried house, a layout somebody can find their way around and a steady response as the condition advances. Ask how distress and attempts to leave are handled. Ask what dementia training staff receive and how care is reviewed.
Residential Care at Potter House
South West fees of £1000 to £1300 a week are indicative, while Somerset usually pays about £750 to £900, and the difference matters more than any brochure. Residential registration covers daily living support without nursing, so meals, personal care, help with medication and company are included while no qualified nurse is on site. Wound care or an unstable condition would point towards a nursing home instead. Ask what this Yeovil home does if a resident's health moves beyond residential care, and whether that means moving out. Ask who covers any shortfall between the council rate and the fee, and how often fees are reviewed.
Older Person Care at Potter House
Enough going on in the house that there is a reason to come downstairs, with no pressure on anybody who would rather not, is how this home describes its days. The practical side it lists is meals cooked on the premises and eaten at a table, personal care offered calmly and in private, medication managed properly, and rooms that look like they belong to the person in them. Potter House says staff are awake overnight and that people keep their own routines wherever that can be arranged. Ask how many staff are awake after midnight and what they can do. Ask also how a bathing and rising routine is agreed and written down.
Younger Adults at Potter House
Five categories sit on this Yeovil registration, younger adults among them alongside older person and dementia care. Where most residents are considerably older, somebody under 65 can find little in the week aimed at them. Ask who of a similar age lives at the home now, and how the day is shaped for them.
Physical Disability at Potter House
Sixty six places in Yeovil means a building large enough that access between rooms genuinely matters. The home names accessible bathrooms, the right equipment and staff who know how a particular person wants to be assisted to move. Ask how transfers are assessed and recorded, what adaptations exist rather than what is planned, and how a resident gets outside.
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