Norwood House
Norwood House is a residential care home in Scarborough, North Yorkshire (YO11 2DJ). It holds a CQC rating of Requires Improvement.
About Norwood House
Norwood House is a residential care home in Scarborough, North Yorkshire, caring for people living with dementia. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather put that first than have somebody discover it elsewhere. It is not the rating we want and we are not going to talk around it. There is an improvement plan in place, we are working through it with our staff, the people who live here and their families, and anyone considering a move is entitled to ask precisely what is changing, who is accountable for it and what evidence there is that it is taking hold. The life of the home carries on meanwhile and it matters to the people in it. Dementia care rewards attention to small things. Knowing that somebody takes their tea strong, that another person wants the curtains open before anything else happens, that a particular song settles a difficult hour. We record those things, pass them between shifts and keep asking families to tell us more. Respite stays are available. We would encourage families to visit, ask hard questions and judge our progress directly.
Care provided at Norwood House
- Dementia care
- Respite care
- Last CQC inspection: 6 July 2026
Read the full inspection report on the CQC website.
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Common questions about Norwood House
Where is Norwood House located?
Norwood House is a residential care home in Scarborough, North Yorkshire, YO11 2DJ. You can view its exact location and get directions from the map on this page.
What type of care does Norwood House provide?
Norwood House is registered to provide residential personal care, with support that includes Dementia care, Respite care. The full list of services is shown on this page.
What is Norwood House's CQC rating?
Norwood House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 July 2026. You can read the full CQC report from the link on this page.
Does Norwood House provide dementia care?
Yes. Norwood House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Norwood House offer respite or short-term care?
Yes. Norwood House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Norwood House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Norwood House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Norwood House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Norwood House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the Yorkshire & Humberside
Norwood House has not published its fees yet. These are typical weekly fees for the Yorkshire & Humberside, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Dementia care: £900 to £1,150 per week per person, typical range
Indicative figures for the Yorkshire & Humberside, not a quote from Norwood House. Actual fees depend on the room, the level of care and how it is funded.
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