Melrose House

Melrose House is a residential care home in Cullercoats, North Tyneside (NE30 4NT). It holds a CQC rating of Good.

About Melrose House

We are Melrose House in Cullercoats, North Tyneside. We are a residential care home supporting older people and younger adults, including people living with dementia, adults with a learning disability, autistic adults, people managing mental health conditions, people with physical disabilities and people dealing with problems related to alcohol or drugs. We also offer respite stays. Supporting that mixture of people works only if you take each person as they are, so everybody here has their own plan, written with them, covering how they want to be supported and what they would rather manage themselves. We would sooner change an arrangement that is not working than defend it. We are a few minutes from the coast and we make use of it. Getting out, whether that is along the front, into the village or over to see family, matters to people and we treat it as part of daily life rather than as an outing to be organised occasionally. Our staff team is kept as steady as we can manage. Familiarity does more for people here than any programme could, particularly for those who find change unsettling. Our most recent overall rating from the Care Quality Commission is good. We keep auditing our own practice, because a home is only as good as its last shift. If you are considering a placement in the North Tyneside area, please come and visit, meet the people who live here and see how the house runs on an ordinary day.

Care provided at Melrose House

Read the full inspection report on the CQC website.

Common questions about Melrose House

Where is Melrose House located?

Melrose House is a residential care home in Cullercoats, North Tyneside, NE30 4NT. You can view its exact location and get directions from the map on this page.

What type of care does Melrose House provide?

Melrose House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Melrose House's CQC rating?

Melrose House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 October 2019. You can read the full CQC report from the link on this page.

Does Melrose House provide dementia care?

Yes. Melrose House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Melrose House offer respite or short-term care?

Yes. Melrose House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Melrose House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Melrose House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Melrose House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Melrose House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Melrose House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the North East

Melrose House has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Melrose House. Actual fees depend on the room, the level of care and how it is funded.

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