The Elms Residential Care Home

The Elms Residential Care Home is a residential care home in Great Yarmouth, Norfolk (NR31 7PP). It holds a CQC rating of Requires Improvement.

About The Elms Residential Care Home

The Elms Residential Care Home is a care home in Great Yarmouth, Norfolk. We provide a home for older people and we also offer respite stays, whether that is to give a family carer a break or to support somebody through a period of recovery after a spell in hospital. What we aim to offer is a settled, familiar place where people keep their own routines and their own things around them. We ask about preferences in detail, because how somebody likes their morning to go is not a small matter when it shapes the rest of their day. Some residents want company and conversation from breakfast onwards. Others want a newspaper, a quiet chair and to be left in peace. Both are entirely reasonable and neither needs justifying to us. We should be straightforward with you about where we stand. Our most recent overall judgement from the Care Quality Commission was that we require improvement. We accepted the findings rather than arguing with them, we have a plan of work in hand and we are progressing it alongside colleagues in health and the local authority. Families deserve to hear that from us directly rather than find it elsewhere. If you are considering The Elms for someone close to you, please come and visit. Look round properly, speak to our staff and residents, and ask us exactly what the concerns were and what we have changed. We will answer plainly rather than steering you towards a brochure.

Care provided at The Elms Residential Care Home

Read the full inspection report on the CQC website.

Common questions about The Elms Residential Care Home

Where is The Elms Residential Care Home located?

The Elms Residential Care Home is a residential care home in Great Yarmouth, Norfolk, NR31 7PP. You can view its exact location and get directions from the map on this page.

What type of care does The Elms Residential Care Home provide?

The Elms Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is The Elms Residential Care Home's CQC rating?

The Elms Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 8 February 2020. You can read the full CQC report from the link on this page.

Does The Elms Residential Care Home offer respite or short-term care?

Yes. The Elms Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Elms Residential Care Home

Can Mum or Dad stay here if their dementia gets worse?

No. The Elms Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. The Elms Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Elms Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. The Elms Residential Care Home is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

The Elms Residential Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Elms Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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