Keychange Charity Alexander House Care Home
Keychange Charity Alexander House Care Home is a residential care home in London, Merton (SW19 4QT). It holds a CQC rating of Good.
About Keychange Charity Alexander House Care Home
Alexander House, part of the Keychange charity, is a residential care home in Merton, south London, and we provide a home for older people who need support with daily living. Respite stays are available as well. Being part of a charity rather than a company changes some things in practice. We were set up to meet a need rather than to grow, and what we take in goes back into the care and into the people who deliver it. We think that shows in how long our staff stay, which in turn is what gives residents some continuity. Most of what makes a care home good is ordinary detail. Knowing which chair is somebody's. Getting the tea right. Not hurrying a person through a wash because the morning is busy. We help with personal care, dressing, medication and mobility, doing it quietly and leaving as much privacy and choice with the resident as we can. Dementia care is a significant part of our work. We keep the daily rhythm and surroundings steady, give people time to find their words, and take trouble to learn about earlier life, because knowing what somebody did and what they loved tells us a great deal once language becomes unreliable. Our most recent overall rating from the Care Quality Commission is good. Come and see us on an ordinary afternoon and ask us anything you like.
Care provided at Keychange Charity Alexander House Care Home
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 14 July 2025
Read the full inspection report on the CQC website.
Common questions about Keychange Charity Alexander House Care Home
Where is Keychange Charity Alexander House Care Home located?
Keychange Charity Alexander House Care Home is a residential care home in London, Merton, SW19 4QT. You can view its exact location and get directions from the map on this page.
What type of care does Keychange Charity Alexander House Care Home provide?
Keychange Charity Alexander House Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Keychange Charity Alexander House Care Home's CQC rating?
Keychange Charity Alexander House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 July 2025. You can read the full CQC report from the link on this page.
Does Keychange Charity Alexander House Care Home provide dementia care?
Yes. Keychange Charity Alexander House Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Keychange Charity Alexander House Care Home offer respite or short-term care?
Yes. Keychange Charity Alexander House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Keychange Charity Alexander House Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Keychange Charity Alexander House Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Keychange Charity Alexander House Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Keychange Charity Alexander House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Keychange Charity Alexander House Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Keychange Charity Alexander House Care Home has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
- Dementia care: £1,250 to £1,650 per week per person, typical range
Indicative figures for the London, not a quote from Keychange Charity Alexander House Care Home. Actual fees depend on the room, the level of care and how it is funded.
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