The Swallows
The Swallows is a residential care home in London, Lewisham (SE6 1AX). It holds a CQC rating of Inadequate.
About The Swallows
The Swallows is a residential care home in Lewisham, south London. We support older people who need help with daily life, including residents living with dementia, and we offer respite stays for people who need care for a shorter period. We have to be straightforward with anyone reading this. Our most recent overall rating from the Care Quality Commission is inadequate. That is a serious judgement and we are not going to write around it. We are working through a detailed improvement plan with the commission and with our local authority colleagues, and anyone considering the home for a relative deserves to hear exactly what was found, what has changed already and what is still in progress. We will set all of that out honestly if you ask, and we would expect you to ask. What we are working towards is not complicated. Residents should be supported by staff who know them, at a pace that suits them, with their own routines and belongings respected. People living with dementia should have familiarity and calm rather than disruption. Families should be told things early and taken seriously when they raise a concern, and complaints should lead to change rather than to reassurance. If you are a resident, a relative or a professional with questions about the home or about our progress, please contact us directly. We would rather have a difficult conversation now than an avoidable one later.
Care provided at The Swallows
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 19 August 2025
Read the full inspection report on the CQC website.
Common questions about The Swallows
Where is The Swallows located?
The Swallows is a residential care home in London, Lewisham, SE6 1AX. You can view its exact location and get directions from the map on this page.
What type of care does The Swallows provide?
The Swallows is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is The Swallows's CQC rating?
The Swallows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 19 August 2025. You can read the full CQC report from the link on this page.
Does The Swallows provide dementia care?
Yes. The Swallows supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Swallows offer respite or short-term care?
Yes. The Swallows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Swallows
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Swallows is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. The Swallows is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Swallows offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. The Swallows is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
The Swallows has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
- Dementia care: £1,250 to £1,650 per week per person, typical range
Indicative figures for the London, not a quote from The Swallows. Actual fees depend on the room, the level of care and how it is funded.
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