Victoria House
Victoria House is a residential care home in Poulton, Lancashire (FY6 7JA). It holds a CQC rating of Good.
About Victoria House
At Victoria House, we provide residential and dementia care for older people in the heart of Poulton, Lancashire. We also offer respite care for those who need a short stay, whether to recover after a spell in hospital or to give family carers a well earned break. We are proud to hold a Good rating from the Care Quality Commission, which reflects the standard of care our team works hard to maintain every day. That rating matters to us not as a badge but as a measure of whether the people living here are safe, comfortable and treated with genuine respect. Life at Victoria House is built around the individual. We take time to understand each person's history, preferences and routines, because good care starts with knowing someone properly. For residents living with dementia, we work to create an environment that feels familiar and calm, where people can move through their day with as much independence as possible and with support close at hand when it is needed. Our team is experienced, stable and genuinely invested in the wellbeing of everyone in our care. We know that choosing a care home, whether for yourself or for a loved one, is not a decision made lightly. We welcome families to come and visit, ask questions and spend time with us before making any decisions. There is no pressure and no rush. Poulton is a community we feel very much part of, and we try to reflect that in how we run Victoria House. We want residents to feel at home here in the truest sense, not just housed but known, valued and connected to the people around them. If you would like to find out more or arrange a visit, we would be very happy to hear from you.
Care provided at Victoria House
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 30 October 2018
Read the full inspection report on the CQC website.
Common questions about Victoria House
Where is Victoria House located?
Victoria House is a residential care home in Poulton, Lancashire, FY6 7JA. You can view its exact location and get directions from the map on this page.
What type of care does Victoria House provide?
Victoria House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Victoria House's CQC rating?
Victoria House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 October 2018. You can read the full CQC report from the link on this page.
Does Victoria House provide dementia care?
Yes. Victoria House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Victoria House offer respite or short-term care?
Yes. Victoria House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Victoria House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Victoria House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Victoria House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Victoria House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Victoria House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Victoria House has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Dementia care: £900 to £1,150 per week per person, typical range
Indicative figures for the North West, not a quote from Victoria House. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Poulton.