Victoria House
Victoria House is a residential care home in Nelson, Lancashire (BB9 5RH). It holds a CQC rating of Good.
About Victoria House
We at Victoria House are proud to offer a warm, welcoming residential care home in the heart of Nelson, Lancashire, where residents can enjoy a genuine sense of belonging. Our home provides thoughtful residential care for older people and younger adults alike, tailored to individual needs. Nestled within the BB postcode area of Nelson, our home benefits from the friendly community spirit that this part of Lancashire is known for. Set within familiar surroundings in the North West, Victoria House offers residents the comfort of remaining close to family, friends and the local landmarks they have known throughout their lives. The setting is designed to feel homely rather than clinical, giving residents a place where they can truly settle and feel at ease. Our specialisms reflect the breadth of people we support. We provide dedicated older person care for those who need day to day assistance whilst maintaining their independence and dignity. Our residential care offering ensures that everyday living, from meals and personal care to social engagement, is handled with warmth and respect. We also welcome younger adults, recognising that care needs are not defined by age alone, and we work hard to create a supportive environment where every resident feels understood. For families who need a short term arrangement, our respite care option offers peace of mind, whether it follows a hospital stay, provides a break for a family carer, or simply allows a loved one to trial life with us before making a longer commitment. In practice, this means families can trust that their relative will be cared for by a team that takes the time to get to know each person as an individual. We believe good care is built on relationships, familiar faces, small kindnesses and a willingness to listen. Whether a resident is with us for a few weeks of respite or making Victoria House their long term home, our approach remains the same: compassionate, person centred and respectful. We are pleased to hold an overall rating of Good from the Care Quality Commission, with Good ratings awarded across all five key areas: Safe, Effective, Caring, Responsive and Well led. For families researching care options, this independent assessment offers valuable reassurance that the standards we uphold, from safety and leadership through to the quality of care delivered every day, meet the expectations of the national regulator. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring options for a loved one in Nelson or the wider Lancashire area, we warmly invite you to get in touch with Victoria House. We would be delighted to answer your questions, share more about daily life here, and help you decide whether our home is the right fit for your family.
Care provided at Victoria House
- Older person care
- Younger adults care
- Respite care
- Last CQC inspection: 18 December 2018
Read the full inspection report on the CQC website.
Common questions about Victoria House
Where is Victoria House located?
Victoria House is a residential care home in Nelson, Lancashire, BB9 5RH. You can view its exact location and get directions from the map on this page.
What type of care does Victoria House provide?
Victoria House is registered to provide residential personal care, with support that includes Older person care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Victoria House's CQC rating?
Victoria House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 December 2018. You can read the full CQC report from the link on this page.
Does Victoria House offer respite or short-term care?
Yes. Victoria House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Victoria House
Can Mum or Dad stay here if their dementia gets worse?
No. Victoria House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Victoria House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Victoria House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Victoria House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Victoria House has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
Indicative figures for the North West, not a quote from Victoria House. Actual fees depend on the room, the level of care and how it is funded.
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