Phoenix House
Phoenix House is a residential care home in London, Lambeth (SE27 0AL).
About Phoenix House
Here at Phoenix House, we offer residential care in the heart of Lambeth, London, supporting the people who come to live with us with genuine warmth and a real commitment to their everyday wellbeing. We specialise in caring for younger adults, and we understand that moving into a care home at a younger age can feel like a significant step. Our approach is built around getting to know each person properly, understanding what matters to them, how they like to spend their time, and what independence looks like for them individually. We want life here to feel like home, not just somewhere to be looked after. Alongside our residential care, we also provide respite care for those who need a short stay, whether that is to give a family carer some time to rest or to support someone through a period of change or recovery. We take the same care and attention with every person who comes through our doors, regardless of how long they are staying. Being based in Lambeth means we are part of a vibrant and diverse community, and we embrace that fully. We encourage people to stay connected to the things and places they love, and we work to make that as straightforward as possible. We are registered with the Care Quality Commission, and we welcome any prospective residents or their families to come and visit us, have a look around, and ask us anything they would like to know. We believe the best way to understand what we offer is simply to come and see it for yourself. If you would like to find out more about Phoenix House or talk through whether we might be the right fit for you or your loved one, please do not hesitate to get in touch. We are always happy to have that conversation.
Care provided at Phoenix House
- Younger adults care
- Respite care
Read the full inspection report on the CQC website.
Common questions about Phoenix House
Where is Phoenix House located?
Phoenix House is a residential care home in London, Lambeth, SE27 0AL. You can view its exact location and get directions from the map on this page.
What type of care does Phoenix House provide?
Phoenix House is registered to provide residential personal care, with support that includes Younger adults care, Respite care. The full list of services is shown on this page.
Does Phoenix House offer respite or short-term care?
Yes. Phoenix House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Phoenix House
Can Mum or Dad stay here if their dementia gets worse?
No. Phoenix House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Phoenix House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Phoenix House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Phoenix House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Phoenix House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Phoenix House. Actual fees depend on the room, the level of care and how it is funded.
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