Greenbanks
Greenbanks is a residential care home in Watford, Hertfordshire (WD17 4JR). It holds a CQC rating of Requires Improvement.
About Greenbanks
We are Greenbanks, a residential care home in Watford, Hertfordshire. We support older people and younger adults, including people living with dementia, people with physical disabilities and people with sight or hearing loss, and we also offer respite stays. We want this to be a home in which people continue to be themselves. That means choice over the small things as well as the large ones: when to get up, what to wear, where to sit, whether to join in or have a quiet day. It means keeping in touch with family, faith and friends, and it means staff who know somebody's history well enough to hold a proper conversation with them. We must be straightforward about our current position. At our most recent inspection the Care Quality Commission rated us requires improvement. We accepted the findings, we have discussed them openly with our staff team, with residents and with families, and we are working through them methodically. Improvement in a care home comes from training, supervision, audit and attention to detail repeated over time, and that is the work we are doing rather than a set of promises. We would rather tell you this ourselves than have you find it elsewhere. If you are considering a care home in the Watford area, please come and visit us, ask what has improved and what has not, and judge us on what you find.
Care provided at Greenbanks
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 24 October 2017
Read the full inspection report on the CQC website.
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Common questions about Greenbanks
Where is Greenbanks located?
Greenbanks is a residential care home in Watford, Hertfordshire, WD17 4JR. You can view its exact location and get directions from the map on this page.
What type of care does Greenbanks provide?
Greenbanks is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Greenbanks's CQC rating?
Greenbanks is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 24 October 2017. You can read the full CQC report from the link on this page.
Does Greenbanks provide dementia care?
Yes. Greenbanks supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Greenbanks offer respite or short-term care?
Yes. Greenbanks offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Greenbanks
Can Mum or Dad stay here if their dementia gets worse?
Yes. Greenbanks is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Greenbanks is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Greenbanks offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Greenbanks supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Greenbanks has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Greenbanks. Actual fees depend on the room, the level of care and how it is funded.
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