Martins House
Martins House is a residential care home in Stevenage, Hertfordshire (SG1 5LL). It holds a CQC rating of Good.
About Martins House
Here at Martins House, we offer a warm and welcoming home for the people who live with us in Stevenage, Hertfordshire. We are proud to have been rated "Good" by the Care Quality Commission, and we see that as a reflection of the genuine effort our whole team puts into making daily life here feel comfortable, safe and meaningful. We support older people, those living with dementia, and younger adults who need residential care. We understand that each person who comes to live with us brings their own story, their own routines and their own preferences, and we take the time to get to know what matters most to each individual. Care here is not one size fits all. We work closely with residents and their families to make sure the support we provide truly fits the person receiving it. For those living with dementia, we know how much the right environment and the right approach can make a difference. Our team is experienced in supporting people through the various stages of dementia, always focusing on maintaining dignity, familiarity and as much independence as possible. For younger adults, we recognise that moving into a care home can feel like an unfamiliar step, and we go out of our way to make sure life here feels as normal and fulfilling as it can be. Social connections, meaningful activity and a genuine sense of belonging matter to us. Families are always welcome at Martins House. We believe that staying involved and informed is important, and we aim to keep communication open and honest at all times. If you are considering Martins House for yourself or someone you care about, we would be very happy to welcome you for a visit and show you around. We think the best way to understand what we are about is simply to come and see us.
Care provided at Martins House
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 19 October 2018
Read the full inspection report on the CQC website.
Common questions about Martins House
Where is Martins House located?
Martins House is a residential care home in Stevenage, Hertfordshire, SG1 5LL. You can view its exact location and get directions from the map on this page.
What type of care does Martins House provide?
Martins House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Martins House's CQC rating?
Martins House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 October 2018. You can read the full CQC report from the link on this page.
Does Martins House provide dementia care?
Yes. Martins House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Martins House offer respite or short-term care?
Yes. Martins House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Martins House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Martins House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Martins House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Martins House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Martins House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Martins House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Martins House. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Martins House
Respite Care at Martins House
Respite stays at Martins House are worth booking well in advance, particularly around school holidays when demand rises. Most homes ask for a minimum of one or two weeks and will want current medication lists, GP details and comfortable clothing labelled with the resident's name. A short stay can also work as a low pressure trial before any decision about permanent care. Ask about the current nightly rate and what is included.
Dementia Care at Martins House
Well judged dementia support tends to lean on familiar routines, a calm and secure layout that reduces confusion, and staff who are trained to read behaviour as communication rather than as a problem. Martins House is registered by the CQC for dementia care and was rated Good at its October 2018 inspection, which gives a reasonable starting point for further questions. Ask how the team responds when a resident becomes distressed or tries to leave, how they manage nights, and what happens as the condition progresses and needs increase. It is also worth asking whether rooms can be personalised with familiar objects, how families are kept informed of small changes, and whether the home has ever needed to move a resident on because their needs outgrew what residential care can offer.
Residential Care at Martins House
Residential care covers the practical side of living well when someone can no longer manage alone at home but does not need nursing input from a registered nurse. That typically means help with personal care, cooked meals, laundry, medication support and a programme of activities, with district nurses called in for any clinical tasks rather than being on site around the clock. Martins House is registered for residential rather than nursing care, so families whose relative has complex medical needs should check whether this level of support will remain suitable. Hertfordshire County Council usually funds placements at around £750 to £900 a week, while private fees in the East more commonly fall between £1000 and £1350. Ask the home how it reviews changing needs over time.
Older Person Care at Martins House
Day to day life for an older resident usually involves quiet help with washing and dressing, prompts or supervision with medication, meals prepared with dietary needs in mind, and the sort of companionship that stops long afternoons feeling empty. Martins House is registered with the CQC for older person care, which means it can lawfully support this age group in Stevenage, though families should still ask how mornings and evenings are structured. Useful questions include how many care staff are on shift overnight, whether the same workers tend to return so residents see familiar faces, and how GP visits and repeat prescriptions are handled. It is also fair to ask how the home logs and shares small changes in mood or appetite with relatives. Weekly fees across the East commonly sit between £1000 and £1350.
Younger Adults at Martins House
Adults under 65 in a care home often want a different rhythm to their day than someone in their late eighties, from the music playing to the trips out and the people they can talk to. Martins House in Stevenage is registered to support younger adults alongside older residents, which makes it reasonable to ask how age appropriate activities and peer contact are arranged. Ask too about bedroom choice, internet access and links with the wider community.
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