Hillside
Hillside is a residential care home in Oxhey, Hertfordshire (WD19 4EH). It holds a CQC rating of Requires Improvement.
About Hillside
We at Hillside are proud to offer a warm and welcoming residential care home in the heart of Oxhey, Hertfordshire, where residents can feel truly at home whilst receiving the support they need. Our home is dedicated to providing person centred residential care for adults living with learning disabilities and autism, as well as respite care for those needing shorter stays. Nestled within the Oxhey community in the WD postcode area, our home benefits from a familiar local setting that helps residents feel connected to the surrounding neighbourhood. The wider Hertfordshire location offers a calm and settled backdrop, giving families peace of mind that their loved ones are cared for in an environment that feels both safe and rooted in the community. Our specialism in supporting adults with learning disabilities and autism sits at the very core of what we do. We understand that every individual is different, and we take the time to get to know each resident personally, learning their preferences, routines, communication styles, and the things that bring them joy. In practice, this means our team works patiently and thoughtfully alongside each person, encouraging independence where possible, offering reassurance during moments of uncertainty, and creating daily routines that feel predictable and comforting. For families, this translates into open communication, shared decision making, and the confidence that comes from knowing your relative is genuinely understood. Our respite care offer provides families and regular carers with a valuable opportunity to take a break, knowing their loved one is being looked after in a supportive setting. Whether respite is arranged for planned time away, recovery from illness, or simply to give everyone a chance to recharge, we work hard to make each short stay feel welcoming and stress free from the very first day. Following our most recent CQC inspection in September 2024, Hillside received an overall rating of Requires Improvement. We want to be open and honest about what this means. Inspectors rated us Good across the Effective, Caring, and Responsive domains, which reflects the compassion and thoughtfulness our team brings to daily life at the home, the tailored support residents receive, and the meaningful outcomes we help people achieve. The areas identified as Requires Improvement, namely Safe and Well led, are ones we take seriously, and we are actively working on strengthening our practices to ensure every aspect of life at Hillside meets the high standards our residents and their families deserve. We believe transparency matters, and we welcome conversations with families about the steps we are taking. If you are exploring residential or respite care in Oxhey for a loved one with a learning disability or autism, we would be delighted to hear from you. Choosing a care home is a deeply personal decision, and we invite you to get in touch, ask questions, and, when the time feels right, visit us to see for yourself the warmth and care that define daily life at Hillside.
Care provided at Hillside
- Learning disability and autism support
- Respite care
- Last CQC inspection: 11 September 2024
Read the full inspection report on the CQC website.
Common questions about Hillside
Where is Hillside located?
Hillside is a residential care home in Oxhey, Hertfordshire, WD19 4EH. You can view its exact location and get directions from the map on this page.
What type of care does Hillside provide?
Hillside is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Hillside's CQC rating?
Hillside is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 11 September 2024. You can read the full CQC report from the link on this page.
Does Hillside offer respite or short-term care?
Yes. Hillside offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hillside
Can Mum or Dad stay here if their dementia gets worse?
No. Hillside is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Hillside is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Hillside offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Hillside has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Hillside. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Oxhey.