Milford Lodge Care Home
Milford Lodge Care Home is a residential care home in Hitchin, Hertfordshire (SG4 9AL). It holds a CQC rating of Good.
About Milford Lodge Care Home
We at Milford Lodge Care Home offer a warm and welcoming residential care setting in the market town of Hitchin, Hertfordshire, where older people can feel truly at home. Our specialisms in residential and dementia care mean that every resident receives support tailored to their individual needs, whether they are joining us for the long term or for a shorter respite stay. Nestled within the SG postcode area of Hitchin, our home enjoys the gentle charm of one of Hertfordshire's most characterful towns. The surrounding area offers a peaceful backdrop for daily life, whilst still keeping residents connected to the wider community they know and love. Families visiting from across Hitchin and the broader East of England will find us easy to reach, which we know matters enormously when loved ones want to share regular, meaningful time together. Our approach to older person care is built around dignity, familiarity, and gentle routine. For those living with dementia, we understand that consistency, patience, and a calm environment can make an extraordinary difference to daily wellbeing. We take time to learn each resident's life story, preferences, and personal rhythms, so that the support we provide feels natural rather than clinical. Small moments matter to us, whether that is a favourite cup of tea in the morning, a familiar song in the afternoon, or a quiet hand to hold during a difficult moment. Respite care is also a valued part of what we offer at Milford Lodge. We recognise that family carers give tirelessly of themselves, and sometimes need a period of rest, recovery, or simply a well earned holiday. Our respite stays give loved ones the chance to enjoy the same warmth, companionship, and attentive support as our permanent residents, whilst giving family carers the peace of mind that comes from knowing their relative is in safe, capable hands. Our most recent inspection by the Care Quality Commission awarded Milford Lodge an overall rating of Good, with Good ratings across the Safe, Effective, Caring, and Responsive domains. This reflects the everyday commitment of our team to providing care that is thoughtful, kind, and centred on the person. We were rated Requires Improvement in the Well-led domain, and we take this feedback seriously as part of our ongoing commitment to strengthen leadership and continue raising the standard of everything we do. We believe honesty about where we can grow is just as important as celebrating what we do well. Choosing a care home is one of the most significant decisions a family can make, and we understand the mixture of emotions that comes with it. If you are exploring options for a parent, partner, or relative in Hitchin or the surrounding Hertfordshire area, we would be delighted to welcome you for a visit. Come and meet us, see our home for yourself, and let us answer any questions you may have. At Milford Lodge Care Home, we are here to walk alongside you and your loved one, every step of the way.
Care provided at Milford Lodge Care Home
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 26 July 2019
Read the full inspection report on the CQC website.
Common questions about Milford Lodge Care Home
Where is Milford Lodge Care Home located?
Milford Lodge Care Home is a residential care home in Hitchin, Hertfordshire, SG4 9AL. You can view its exact location and get directions from the map on this page.
What type of care does Milford Lodge Care Home provide?
Milford Lodge Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Milford Lodge Care Home's CQC rating?
Milford Lodge Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2019. You can read the full CQC report from the link on this page.
Does Milford Lodge Care Home provide dementia care?
Yes. Milford Lodge Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Milford Lodge Care Home offer respite or short-term care?
Yes. Milford Lodge Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Milford Lodge Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Milford Lodge Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Milford Lodge Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Milford Lodge Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Milford Lodge Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Milford Lodge Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Milford Lodge Care Home. Actual fees depend on the room, the level of care and how it is funded.
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