Crossbrook Court
Crossbrook Court is a residential care home in Cheshunt, Hertfordshire (EN8 8LU). It holds a CQC rating of Requires Improvement.
About Crossbrook Court
At Crossbrook Court, we provide residential care for a wide range of people in the heart of Cheshunt, Hertfordshire. Our home supports older adults, younger adults, and individuals living with learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also offer respite care for those who need a short break from their usual living arrangements, or whose families need some time to rest. We know that choosing a care home is one of the most significant decisions a person or family will ever make, and we do not take that lightly. Our team works hard to get to know each resident as an individual, understanding their routines, preferences, and what matters most to them day to day. Care here is tailored rather than generic, because people are not all the same and their support should not be either. Our most recent CQC inspection resulted in a "requires improvement" rating, and we want to be straightforward about that. We have taken the findings seriously and are actively working through the areas identified, making changes to how we operate and how we support our staff to deliver consistent, safe care. We believe in being honest with the people we support and their loved ones, and that honesty extends to how we talk about where we are on our improvement journey. Cheshunt is a community we feel genuinely connected to, and many of our residents have lived locally for much of their lives. Being part of that community matters to us. If you would like to visit Crossbrook Court, speak with a member of our team, or simply have a conversation about whether we might be the right fit for you or someone you care about, we would be very happy to hear from you.
Care provided at Crossbrook Court
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 26 May 2023
Read the full inspection report on the CQC website.
Common questions about Crossbrook Court
Where is Crossbrook Court located?
Crossbrook Court is a residential care home in Cheshunt, Hertfordshire, EN8 8LU. You can view its exact location and get directions from the map on this page.
What type of care does Crossbrook Court provide?
Crossbrook Court is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Crossbrook Court's CQC rating?
Crossbrook Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 May 2023. You can read the full CQC report from the link on this page.
Does Crossbrook Court offer respite or short-term care?
Yes. Crossbrook Court offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Crossbrook Court
Can Mum or Dad stay here if their dementia gets worse?
No. Crossbrook Court is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Crossbrook Court is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Crossbrook Court offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Crossbrook Court supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Crossbrook Court has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Crossbrook Court. Actual fees depend on the room, the level of care and how it is funded.
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