Otterbourne House

Otterbourne House is a residential care home in Winchester, Hampshire (SO21 2BB). It holds a CQC rating of Good.
About Otterbourne House
Otterbourne House is a residential care home near Winchester in Hampshire, supporting adults, including younger adults, who have a learning disability or autism. We offer respite stays as well as permanent places. What we are aiming for is an ordinary life with the right support behind it. People here have their own rooms and their own belongings, they decide how their week is spent, and they are supported to do things for themselves rather than having things done to them. Cooking and shopping, managing money, travelling about, keeping a job or a college course going and staying in touch with family all matter far more than anything written on a form. Our team takes time to understand how each person communicates. For some that is speech, for others it is signs, symbols, a communication aid or a personal set of gestures, and it is our responsibility to learn it and to record it so that everybody responds in the same way. When somebody is finding life difficult we look for the cause rather than the label, and we plan ahead with them, in calm moments, about what actually helps. We work with families, social workers, GPs and community teams and we keep everyone informed. Respite guests are planned for properly, with a visit beforehand and a conversation about what matters to the person. The Care Quality Commission rated us good at our most recent inspection. Please come and see the house and ask us anything you like.
Care provided at Otterbourne House
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 4 July 2019
Read the full inspection report on the CQC website.
Common questions about Otterbourne House
Where is Otterbourne House located?
Otterbourne House is a residential care home in Winchester, Hampshire, SO21 2BB. You can view its exact location and get directions from the map on this page.
What type of care does Otterbourne House provide?
Otterbourne House is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Otterbourne House's CQC rating?
Otterbourne House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 July 2019. You can read the full CQC report from the link on this page.
Does Otterbourne House offer respite or short-term care?
Yes. Otterbourne House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Otterbourne House
Can Mum or Dad stay here if their dementia gets worse?
No. Otterbourne House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Otterbourne House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Otterbourne House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Otterbourne House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Otterbourne House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Otterbourne House. Actual fees depend on the room, the level of care and how it is funded.
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