Caroline House

Caroline House is a residential care home in Horndean, Hampshire (PO8 0HJ). It holds a CQC rating of Good.
About Caroline House
Caroline House is a residential care home in Horndean, Hampshire. We support adults with learning disabilities and autism, and adults with physical disabilities, including younger adults who are building the life they want rather than settling into retirement. That difference shapes everything about how we run the house. We think of this as somebody's home first and a care setting second. People choose how their room looks, what time they get up, what goes on the shopping list and what they do with the day. Our job is to make those choices possible, whether that means support with personal care, help to keep in touch with family, backing someone to hold down a college place or a job, or working out the practicalities of getting to a club on the other side of town. Autism support here starts with the person and not the label. Some people need quiet and a predictable shape to the week. Others want plenty going on. We ask, we watch, and we adjust, and we write down what works so that a new member of staff does not have to learn it all over again. We also offer respite stays, which give families a planned break and give the person staying a change of scene and some new company. Our most recent overall rating from the Care Quality Commission is good. Visitors are welcome, and we would rather you came and saw the place for yourself than took our word for it.
Care provided at Caroline House
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 18 April 2020
Read the full inspection report on the CQC website.
Common questions about Caroline House
Where is Caroline House located?
Caroline House is a residential care home in Horndean, Hampshire, PO8 0HJ. You can view its exact location and get directions from the map on this page.
What type of care does Caroline House provide?
Caroline House is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Caroline House's CQC rating?
Caroline House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 April 2020. You can read the full CQC report from the link on this page.
Does Caroline House offer respite or short-term care?
Yes. Caroline House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Caroline House
Can Mum or Dad stay here if their dementia gets worse?
No. Caroline House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Caroline House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Caroline House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Caroline House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Caroline House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Caroline House. Actual fees depend on the room, the level of care and how it is funded.
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