Elm Lodge

Elm Lodge is a residential care home in Hook, Hampshire (RG27 8JG).

About Elm Lodge

Elm Lodge is a residential care home in Hook, Hampshire. We provide a home for older people, including those living with dementia and people with a physical disability, and we also offer respite stays when somebody needs a short period of care or when a family carer needs a rest. We are not a large place and we would not want to be. What we offer instead is attention to the person, which sounds modest and is actually the hardest thing in care to keep up. It means knowing how everybody likes their breakfast, which chair belongs to whom, who wants company in the morning and who would rather be left to read. We ask about these things, we record them and we expect them to be followed. Dementia support is a significant part of our work. Steady routines, familiar staff and patience do far more good than anything else, along with a genuine effort to understand what somebody means when the words have become unreliable. Families visit freely and we keep in touch openly rather than only when there is a difficulty. We are registered with the Care Quality Commission and we are glad to be asked about our staffing, our training and how we deal with concerns. If you are considering a care home in this part of Hampshire for a relative, please come and visit. Have a proper look round, meet our staff and residents, and ask us whatever you need to know before deciding anything.

Care provided at Elm Lodge

Read the full inspection report on the CQC website.

Common questions about Elm Lodge

Where is Elm Lodge located?

Elm Lodge is a residential care home in Hook, Hampshire, RG27 8JG. You can view its exact location and get directions from the map on this page.

What type of care does Elm Lodge provide?

Elm Lodge is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.

Does Elm Lodge provide dementia care?

Yes. Elm Lodge supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Elm Lodge offer respite or short-term care?

Yes. Elm Lodge offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Elm Lodge

Can Mum or Dad stay here if their dementia gets worse?

Yes. Elm Lodge is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Elm Lodge is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Elm Lodge offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Elm Lodge is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Elm Lodge has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Elm Lodge. Actual fees depend on the room, the level of care and how it is funded.

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