Willow House
Willow House is a residential care home in Farnborough, Hampshire (GU14 6NA). It holds a CQC rating of Good.
About Willow House
Willow House is a residential care home in Farnborough, Hampshire. We are a permanent home to older people, many of whom are living with dementia, and we also offer respite stays for those needing care for a short period or whose family carer needs a break. We help with the things that have become difficult: getting washed and dressed, moving about safely, medication given properly and on time, eating and drinking well, and having somebody nearby through the night. Where dementia is part of the picture it shapes the whole house rather than one wing of it. We keep the day recognisable, keep familiar staff around people, let residents hold on to their own belongings and habits, and sit with somebody who is upset instead of trying to talk them out of it. Food is cooked here and people are asked what they would like rather than told what there is. There is somewhere sociable to sit and somewhere quiet, the garden gets used when the weather allows, and families visit whenever they can and are welcome at mealtimes. Our most recent overall rating from the Care Quality Commission is good. Choosing a care home is a hard thing to do, so please come and visit, more than once if that helps, and talk to whoever is on shift. That will tell you more than anything we can write here.
Care provided at Willow House
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 31 August 2019
Read the full inspection report on the CQC website.
Common questions about Willow House
Where is Willow House located?
Willow House is a residential care home in Farnborough, Hampshire, GU14 6NA. You can view its exact location and get directions from the map on this page.
What type of care does Willow House provide?
Willow House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Willow House's CQC rating?
Willow House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 August 2019. You can read the full CQC report from the link on this page.
Does Willow House provide dementia care?
Yes. Willow House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Willow House offer respite or short-term care?
Yes. Willow House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Willow House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Willow House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Willow House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Willow House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Willow House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Willow House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Willow House. Actual fees depend on the room, the level of care and how it is funded.
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