Charlton House

Charlton House is a residential care home in London, Greenwich (SE7 8BH). It holds a CQC rating of Requires Improvement.
About Charlton House
Charlton House is a residential care home in Greenwich. We support older people and younger adults, including adults with learning disabilities and autistic adults, and we offer respite stays. We should say plainly that our most recent overall rating from the Care Quality Commission is requires improvement. We accepted what was found, we have been working through it, and if you are considering us for yourself or a relative, please ask us what has changed and speak to the people who live here. The house is run with the people in it rather than around them. Residents choose how their rooms look, what they eat, how they spend their time and what part they play in the household. Cooking, shopping and laundry are things people do with support where they can, because independence grows out of doing things rather than being told about them. Communication takes different forms here and we learn each person's, whether speech, signing, pictures, objects or the particular way somebody shows they have had enough. Our staff are trained in positive behaviour support and we keep the team as consistent as we can. For autistic residents we keep routines stable and give notice of change well in advance. This part of London is home for the people who live here and we support them to use local shops, leisure facilities and groups. Please get in touch if you would like to visit and look round properly.
Care provided at Charlton House
- Older person care
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 23 July 2022
Read the full inspection report on the CQC website.
Common questions about Charlton House
Where is Charlton House located?
Charlton House is a residential care home in London, Greenwich, SE7 8BH. You can view its exact location and get directions from the map on this page.
What type of care does Charlton House provide?
Charlton House is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Charlton House's CQC rating?
Charlton House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 23 July 2022. You can read the full CQC report from the link on this page.
Does Charlton House offer respite or short-term care?
Yes. Charlton House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Charlton House
Can Mum or Dad stay here if their dementia gets worse?
No. Charlton House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Charlton House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Charlton House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Charlton House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Charlton House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Charlton House. Actual fees depend on the room, the level of care and how it is funded.
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