Queensbridge House
Queensbridge House is a residential care home in Cheltenham, Gloucestershire (GL50 2NF). It holds a CQC rating of Requires Improvement.
About Queensbridge House
Here at Queensbridge House, we provide residential care in the heart of Cheltenham, Gloucestershire, supporting a wide range of people across different needs and stages of life. We care for older adults, people living with dementia, individuals with mental health needs, those with physical disabilities, and younger adults who require residential support. We also offer respite care for people who need a short stay, whether that is to recover after a period of illness or to give family carers a much needed break. We know that choosing a care home is one of the most significant decisions a family can make, and we do not take that lightly. Our aim is for every person who lives here to feel genuinely at home, not just looked after. That means getting to know people as individuals, understanding their routines, their preferences, and what matters most to them on a day to day basis. Our team works hard to create an atmosphere that feels calm, respectful and human. We are honest about where we are on our journey. Our most recent Care Quality Commission rating is "requires improvement", and we have taken that feedback seriously. We are actively working through the areas identified and making real, practical changes. We believe in being open about this with families, because trust is built through honesty rather than reassurance alone. Cheltenham is a wonderful town and we try to make the most of that for our residents, encouraging connections with the local community wherever possible. If you would like to find out more about Queensbridge House, or come and visit us to see whether we might be the right fit for your loved one, we would be very happy to hear from you. A conversation costs nothing and we welcome questions of any kind.
Care provided at Queensbridge House
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 18 November 2024
Read the full inspection report on the CQC website.
Common questions about Queensbridge House
Where is Queensbridge House located?
Queensbridge House is a residential care home in Cheltenham, Gloucestershire, GL50 2NF. You can view its exact location and get directions from the map on this page.
What type of care does Queensbridge House provide?
Queensbridge House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Queensbridge House's CQC rating?
Queensbridge House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 18 November 2024. You can read the full CQC report from the link on this page.
Does Queensbridge House provide dementia care?
Yes. Queensbridge House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Queensbridge House offer respite or short-term care?
Yes. Queensbridge House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Queensbridge House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Queensbridge House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Queensbridge House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Queensbridge House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Queensbridge House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South West
Queensbridge House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
- Dementia care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the South West, not a quote from Queensbridge House. Actual fees depend on the room, the level of care and how it is funded.
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