Mercers
Mercers is a residential care home in Colchester, Essex (CO1 1XR). It holds a CQC rating of Good.
About Mercers
We at Mercers are proud to offer a warm and welcoming residential care home in the heart of Colchester, Essex, where adults living with learning disabilities and autism can truly feel at home. Our focus is on creating a supportive environment in which every resident is valued as an individual. Set within the familiar surroundings of the CO postcode area, our home benefits from the friendly community spirit that Colchester is known for. The setting provides a calm and homely atmosphere, with spaces designed to feel comfortable and reassuring, allowing residents to settle in with ease and families to visit in a relaxed environment. Our specialism in residential care for adults with learning disabilities and autism means that daily life at Mercers is shaped around understanding, patience, and person centred support. In practice, this means our team takes time to know each resident, their preferences, their routines, and the things that bring them joy. We support independence wherever possible, encouraging residents to take part in meaningful activities, build friendships, and engage with the wider community in ways that suit them. For families, this brings the reassurance that their loved one is being cared for by people who genuinely understand the importance of consistency, communication, and dignity. We are pleased that the Care Quality Commission has rated Mercers as Good overall, with Good ratings across the Safe, Effective, Caring, and Responsive domains. The Well led domain was noted as Requires Improvement at the time of inspection, and we view this as an open invitation to keep listening, keep learning, and keep strengthening the way we work for the people who call Mercers home. If you are exploring care options for a loved one and feel that Mercers might be the right fit, we warmly invite you to get in touch. Choosing a care home is one of the most important decisions a family can make, and we are here to answer your questions, share more about daily life with us, and help you feel confident every step of the way.
Care provided at Mercers
- Learning disability and autism support
- Respite care
- Last CQC inspection: 26 February 2019
Read the full inspection report on the CQC website.
Common questions about Mercers
Where is Mercers located?
Mercers is a residential care home in Colchester, Essex, CO1 1XR. You can view its exact location and get directions from the map on this page.
What type of care does Mercers provide?
Mercers is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Mercers's CQC rating?
Mercers is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 February 2019. You can read the full CQC report from the link on this page.
Does Mercers offer respite or short-term care?
Yes. Mercers offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Mercers
Can Mum or Dad stay here if their dementia gets worse?
No. Mercers is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Mercers is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Mercers offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Mercers has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Mercers. Actual fees depend on the room, the level of care and how it is funded.
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