Lugano Residence for the Elderly
Lugano Residence for the Elderly is a residential care home in Buckhurst Hill, Essex (IG9 5RD). It holds a CQC rating of Good.
About Lugano Residence for the Elderly
We are a residential care home in Buckhurst Hill, Essex, and we are home to older people, including many living with dementia. We also offer respite stays for families who need a planned break. Our standards are simple and we would rather be held to them: good food, warmth, prompt help, personal privacy, and days that belong to the people living them. We write down the small preferences and we follow them, because a home where nobody remembers how you like your tea is a place you are staying rather than living. For residents living with dementia we protect the routine and keep the surroundings familiar, and we ask families for the history that lets us understand what somebody means rather than only what they said. Staff are expected to speak up if they think something is wrong, including about each other. A home where nobody raises concerns is not a safe one. People here are addressed as they wish to be addressed. First names are not automatic, and nobody is called love or dear unless they like it. Our overall rating from the Care Quality Commission is good. Relatives who visit often are the best inspectors we have.
Care provided at Lugano Residence for the Elderly
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 15 November 2018
Read the full inspection report on the CQC website.
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Common questions about Lugano Residence for the Elderly
Where is Lugano Residence for the Elderly located?
Lugano Residence for the Elderly is a residential care home in Buckhurst Hill, Essex, IG9 5RD. You can view its exact location and get directions from the map on this page.
What type of care does Lugano Residence for the Elderly provide?
Lugano Residence for the Elderly is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Lugano Residence for the Elderly's CQC rating?
Lugano Residence for the Elderly is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 November 2018. You can read the full CQC report from the link on this page.
Does Lugano Residence for the Elderly provide dementia care?
Yes. Lugano Residence for the Elderly supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Lugano Residence for the Elderly offer respite or short-term care?
Yes. Lugano Residence for the Elderly offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Lugano Residence for the Elderly
Can Mum or Dad stay here if their dementia gets worse?
Yes. Lugano Residence for the Elderly is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Lugano Residence for the Elderly is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Lugano Residence for the Elderly offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Lugano Residence for the Elderly is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Lugano Residence for the Elderly has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Lugano Residence for the Elderly. Actual fees depend on the room, the level of care and how it is funded.
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