Hatfield Haven
Hatfield Haven is a residential care home in Bishops Stortford, Essex (CM22 7DL). It holds a CQC rating of Good.
About Hatfield Haven
Hatfield Haven is a residential care home in Bishops Stortford, Essex, caring for older people who need support with everyday life. We also take respite bookings, whether that is convalescence after a hospital stay or a break for someone who cares for a relative at home. We keep the home small enough that people know each other and staff know people properly. That is not sentimentality, it is what makes care safe. When you know somebody's usual self, you notice quickly when they are not it, and you can call the GP before a small problem turns into an admission. The day runs around the people living here. There is good food, plenty of tea, things going on for those who want them and quiet corners for those who would rather read or watch the garden. We help with washing, dressing, medication and mobility in a way that leaves people as much of their own independence as possible, because doing everything for somebody is rarely kindness. Families and friends are welcome at Hatfield Haven and we would rather they came often and told us straight when something is not right. We work closely with local health colleagues in and around Bishops Stortford. Our most recent inspection by the Care Quality Commission rated us good overall. Do ring if you would like to visit and see the place for yourself.
Care provided at Hatfield Haven
- Older person care
- Respite care
- Last CQC inspection: 10 October 2017
Read the full inspection report on the CQC website.
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Common questions about Hatfield Haven
Where is Hatfield Haven located?
Hatfield Haven is a residential care home in Bishops Stortford, Essex, CM22 7DL. You can view its exact location and get directions from the map on this page.
What type of care does Hatfield Haven provide?
Hatfield Haven is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Hatfield Haven's CQC rating?
Hatfield Haven is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 October 2017. You can read the full CQC report from the link on this page.
Does Hatfield Haven offer respite or short-term care?
Yes. Hatfield Haven offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hatfield Haven
Can Mum or Dad stay here if their dementia gets worse?
No. Hatfield Haven is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Hatfield Haven is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Hatfield Haven offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Hatfield Haven is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Hatfield Haven has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Hatfield Haven. Actual fees depend on the room, the level of care and how it is funded.
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