Victoria House Care Home
Victoria House Care Home is a residential care home in Polegate, East Sussex (BN26 6BX). It holds a CQC rating of Good.
About Victoria House Care Home
Victoria House Care Home is a residential home in Polegate, East Sussex, looking after older people who need support with daily living. Dementia care is central to what we do. We keep the house calm and familiar, we give people time rather than moving them along, and we make sure staff know each resident's history and habits. Knowing who somebody has been tells you a great deal about how to help them now, and it is the difference between care that fits the person and care that merely completes the tasks. We want this to feel like somewhere people live rather than somewhere they have been placed. Residents bring their own belongings, keep their own routines, choose how they spend their time and see visitors whenever suits them. Meals are planned around what people actually enjoy, and there is company for those who want it and quiet for those who would rather step away. Respite stays are available alongside permanent places, whether to give a family carer a proper break or to support someone while they regain confidence after illness. Relatives are welcome at any reasonable hour and we keep them properly informed. The Care Quality Commission rated us good at our most recent inspection. Please come and look round at a time that suits you and ask us whatever you need to ask.
Care provided at Victoria House Care Home
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 13 November 2019
Read the full inspection report on the CQC website.
How Victoria House Care Home compares in Wealden
Measured against the 47 care homes for older people registered in Wealden. The dark dot is this home.
- Size
- 26 places. Smaller than 36 of the 47 homes. The local average is 45 places.
- CQC rating
- Good. 32 of the 47 homes (68%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
- Latest report
- 23 February 2024. 14 of the 47 homes have published a newer inspection report since.
- Registered
- January 2011. One of the longer established homes. 37 of the 47 registered more recently.
- Care offered
- Dementia care. Of the 47 homes, 28 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 37 of the 39 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Wealden.
The local picture: Wealden
What the numbers say about care for older people in Wealden, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 69. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 1 closed. 13 changed owner, covering 685 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 3.8 miles: Shalom 8 Carew Road Eastbourne East Sussex. Application for a 11 bed care home through a change of use. Submitted 18 December 2025. Approved 30 December 2025.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Victoria House Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 17 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 17 November 2025.
- Run by
- Supreme Care UK Ltd, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Victoria House Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Eastbourne District General Hospital, Eastbourne, 2.9 miles away
It is about 2.9 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Polegate Station, 0.3 miles away
- Hampden Park (Sussex) Station, 2.6 miles away
- Berwick (Sussex) Station, 3.4 miles away
Around Victoria House Care Home
- H: Victoria House Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Victoria House Care Home
Where is Victoria House Care Home located?
Victoria House Care Home is a residential care home in Polegate, East Sussex, BN26 6BX. You can view its exact location and get directions from the map on this page.
What type of care does Victoria House Care Home provide?
Victoria House Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Victoria House Care Home's CQC rating?
Victoria House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 November 2019. You can read the full CQC report from the link on this page.
Does Victoria House Care Home provide dementia care?
Yes. Victoria House Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Victoria House Care Home offer respite or short-term care?
Yes. Victoria House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Victoria House Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Victoria House Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Victoria House Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Victoria House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Victoria House Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Victoria House Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Victoria House Care Home. Actual fees depend on the room, the level of care and how it is funded.
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