Woodcote
Woodcote is a residential care home in Mayfield, East Sussex (TN20 6JJ). It holds a CQC rating of Good.
About Woodcote
Here at Woodcote, we are a residential care home nestled in the heart of Mayfield, East Sussex, and we are proud to call this corner of the High Weald our home. The village setting gives us a warmth and familiarity that we think makes a real difference to the people who live with us and the families who trust us with their care. We support adults with a range of needs, with particular experience in learning disabilities and autism. We also offer respite care, which gives individuals the chance to stay with us on a shorter term basis, whether that is to provide a break for family carers or simply to try something new. Whatever brings someone through our door, we aim to make sure they feel genuinely welcome and at ease from the very first day. We take the time to get to know each person properly, understanding not just their care needs but their routines, interests, and the things that matter most to them. Good care, in our view, is built on consistency and honest relationships, and we work hard to make sure the people living here feel respected and heard. We are pleased that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. We see this as recognition of the everyday effort our team puts in, though we are always looking at how we can do better and improve the experience for everyone in our care. If you are considering Woodcote for yourself or someone you care about, we would warmly encourage you to get in touch or come and visit us. Seeing the home in person is always the best way to get a real sense of whether it feels like the right fit.
Care provided at Woodcote
- Learning disability and autism support
- Respite care
- Last CQC inspection: 16 July 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Woodcote. Report published 16 July 2019.
- 14 June 2019
- 6 places, 6 people were using the service at the time
Safe
Inspectors found that people were protected from the risk of abuse. There were enough support staff on duty and safe recruitment checks were in place. People were supported to use medicines safely, and lessons had been learnt when things went wrong.
Effective
Inspectors found that people received care, treatment and support in line with national guidance. Support staff had the knowledge and skills they needed. People were helped to get medical attention when they needed it, and were supported to have as much choice and control as possible.
Caring
Inspectors found that support staff were courteous and polite. People's privacy was respected. Confidential information was handled in the right way.
Responsive
Inspectors found that people received care based on their own needs and were supported to follow their hobbies and interests. There were strong arrangements to manage complaints. There were also arrangements to treat people with compassion at the end of their lives.
Well-led
Inspectors found that good team work was promoted and that regulatory requirements had been met. People had been asked for their views about how the service was developed. At the previous inspection in April 2018 there was a breach of regulations, because the arrangements to monitor and check the service were not strong enough. At this inspection the breach had been resolved.
What people told the inspectors
Inspectors said that people and their relatives were positive about the service.
I like it here. A person living at the home
Since the last inspection
Rated Good in July 2019, up from Requires improvement.
Effective moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Safe is still Good; Caring is still Good; Responsive is still Good.
- 16 July 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 15 June 2018: Routine inspection, rated Requires improvement
- 23 October 2015: Routine inspection, rated Good
- 25 June 2013: Routine inspection
- 24 September 2012: Inspection looking at part of the service
- 4 April 2012: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Woodcote compares in Wealden
Measured against the 63 care homes registered in Wealden. The dark dot is this home.
- Size
- 6 places. Smaller than 52 of the 63 homes. The local average is 37 places.
- CQC rating
- Good. 45 of the 63 homes (71%) are rated Good or Outstanding. Across East Sussex the figure is 79%.
- Latest report
- 16 July 2019. 47 of the 63 homes have published a newer inspection report since.
- Registered
- January 2011. 39 of the 63 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 47 of the 52 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Wealden.
The local picture: Wealden
What the numbers say about care for older people in Wealden, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 69. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 1 closed. 13 changed owner, covering 685 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Woodcote
Facts from public registers, and what is close by.
- Registered with CQC
- 19 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 11 March 2024.
- Run by
- Ridgewood Care Services Limited, which runs 3 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Woodcote
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Tunbridge Wells Hospital, Pembury, 11.7 miles away
It is about 11.7 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Woodhill Surgery, 2.7 miles away
- Buxted Medical Centre, 3.6 miles away
- Rotherfield Surgery, 4.3 miles away
Nearest dentists
- Colosseum Dental (Heathfield), 1.9 miles away (NHS.uk details)
- Oak Lodge Dental Practice, 2.4 miles away (NHS.uk details)
- Mayfield Dental Centre, 2.8 miles away (NHS.uk details)
Nearest pharmacies
- Procter Health Care Pharmacy, 2 miles away
- Procter Health Care Pharmacy, 2 miles away
- St Dunstans Pharmacy, 2.9 miles away
Nearest railway stations
- Buxted Station, 3.7 miles away
- Crowborough Station, 4.1 miles away
- Uckfield Station, 5.4 miles away
Around Woodcote
- H: Woodcote
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Woodcote
Where is Woodcote located?
Woodcote is a residential care home in Mayfield, East Sussex, TN20 6JJ. You can view its exact location and get directions from the map on this page.
What type of care does Woodcote provide?
Woodcote is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Woodcote's CQC rating?
Woodcote is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 July 2019. You can read the full CQC report from the link on this page.
Does Woodcote offer respite or short-term care?
Yes. Woodcote offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Woodcote
Can Mum or Dad stay here if their dementia gets worse?
No. Woodcote is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Woodcote is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Woodcote offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Woodcote has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Woodcote. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Mayfield.