Millcroft
Millcroft is a residential care home in Horam, East Sussex (TN21 0HF). It holds a CQC rating of Good.
About Millcroft
Here at Millcroft, we offer residential care for older people in the heart of Horam, a quiet and welcoming village in East Sussex. We are proud to be a place where residents feel genuinely at home, supported by a team that takes the time to get to know each person as an individual. Our care is built around the people who live with us. We support older adults with their day to day needs, and we have particular experience in caring for those living with visual or hearing impairment. We understand that these conditions can affect how someone communicates and engages with the world around them, and we make sure our approach reflects that, working thoughtfully with each resident to ensure they feel confident and included in daily life. We also offer respite care, which can be a real lifeline for families and carers who need some time to rest and recharge. Whether someone stays with us for a short period or makes Millcroft their long term home, we aim to provide the same attentive, consistent care throughout. Our most recent inspection by the Care Quality Commission resulted in an overall rating of good, which reflects the hard work of our whole team and the standards we hold ourselves to every day. Horam is a lovely part of East Sussex, and our residents are able to enjoy the surrounding countryside and community as much as they wish. We believe that where you live matters, and we try to make the most of our setting. If you are considering care for yourself or someone close to you, we would always encourage you to come and visit us. There is no better way to get a feel for Millcroft than to walk through the door and meet the people who live and work here.
Care provided at Millcroft
- Older person care
- Sensory impairment support
- Respite care
- Last CQC inspection: 10 September 2019
Read the full inspection report on the CQC website.
Common questions about Millcroft
Where is Millcroft located?
Millcroft is a residential care home in Horam, East Sussex, TN21 0HF. You can view its exact location and get directions from the map on this page.
What type of care does Millcroft provide?
Millcroft is registered to provide residential personal care, with support that includes Older person care, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Millcroft's CQC rating?
Millcroft is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 September 2019. You can read the full CQC report from the link on this page.
Does Millcroft offer respite or short-term care?
Yes. Millcroft offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Millcroft
Can Mum or Dad stay here if their dementia gets worse?
No. Millcroft is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Millcroft is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Millcroft offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Millcroft is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Millcroft has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Millcroft. Actual fees depend on the room, the level of care and how it is funded.
Explore more
Browse all care homes in Horam.