Ashgrange House
Ashgrange House is a residential care home in Eastbourne, East Sussex (BN21 2QA). It holds a CQC rating of Good.
About Ashgrange House
We at Ashgrange House are proud to offer warm, personalised residential care in the heart of Eastbourne, East Sussex. As a dedicated residential care home, we provide a safe, welcoming environment where older people and adults with a range of support needs can truly feel at home along the South Coast. Our setting in Eastbourne places us within one of the South East's most beloved coastal towns, where the gentle pace of seaside life, mature green spaces, and community spirit create a naturally calming backdrop for later life. Residents benefit from the familiar comforts of a genuine home rather than an institution, with communal spaces designed for connection, quieter corners for reflection, and an atmosphere shaped by kindness and respect. Our specialisms are broad because we understand that no two residents arrive with the same story. We offer older person care for those seeking long term support in a nurturing setting, and residential care built around dignity, independence, and daily wellbeing. We also welcome adults living with learning disabilities and autism, taking time to understand each person's preferences, routines, and communication style so they feel genuinely seen. For residents living with mental health conditions, we provide steady, compassionate support that prioritises stability and emotional security. Our respite care option offers families a trusted place for short stays, whether that is following a hospital discharge, during a family holiday, or simply to give a loved one a change of scene whilst their regular carer takes a well deserved break. In practice, this breadth of experience means families can expect thoughtful, person centred support. We take time to learn what matters most to each resident, from favourite meals and morning routines to the small rituals that make a day feel meaningful. Loved ones are warmly involved in care planning, and open communication with families is something we hold as a genuine priority rather than a formality. Our most recent CQC inspection, carried out on 27 May 2021, awarded us an overall rating of Good. Inspectors rated us Good across the Safe, Effective, Caring, and Responsive domains, which reflects the everyday commitment of our team to keep residents secure, well supported, treated with warmth, and listened to as individuals. The Well led domain was rated Requires Improvement, and we take that feedback seriously as a clear focus for ongoing development. We believe transparency about our journey matters, and we continue to work on strengthening leadership and governance so that the quality residents experience each day is fully matched by the systems supporting it. Choosing a care home is one of the most important decisions a family can make, and we understand the emotions that come with it. If you are exploring options in Eastbourne for a parent, partner, relative, or friend, we would be genuinely glad to hear from you. Please get in touch to arrange a visit, ask questions, or simply talk through what your loved one needs. At Ashgrange House, our door, and our hearts, are open.
Care provided at Ashgrange House
- Older person care
- Mental health care
- Learning disability and autism support
- Respite care
- Last CQC inspection: 27 May 2021
Read the full inspection report on the CQC website.
Common questions about Ashgrange House
Where is Ashgrange House located?
Ashgrange House is a residential care home in Eastbourne, East Sussex, BN21 2QA. You can view its exact location and get directions from the map on this page.
What type of care does Ashgrange House provide?
Ashgrange House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Ashgrange House's CQC rating?
Ashgrange House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 May 2021. You can read the full CQC report from the link on this page.
Does Ashgrange House offer respite or short-term care?
Yes. Ashgrange House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Ashgrange House
Can Mum or Dad stay here if their dementia gets worse?
No. Ashgrange House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Ashgrange House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Ashgrange House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Ashgrange House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Ashgrange House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Ashgrange House. Actual fees depend on the room, the level of care and how it is funded.
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