Woodlands
Woodlands is a residential care home in Crowborough, East Sussex (TN6 1UD). It holds a CQC rating of Good.
About Woodlands
Woodlands is a residential care home in Crowborough providing care for older people, and we also take planned respite stays. We are not a large place and we do not try to behave like one. Residents here have their own rooms, their own habits and their own opinions about how things ought to be done, and we would rather adjust around that than ask everybody to fit one routine. Our staff help with personal care, medicines, meals, laundry and getting out into the town, but a good deal of what makes a home work is harder to list: knowing who likes company and who wants quiet, noticing when somebody is off colour, and having staff who stay long enough to tell the difference. Meals matter more than people expect. They are one of the few fixed points in a day and they ought to be something to look forward to, so we pay attention to what people actually like rather than what is easiest to produce. Respite stays are genuinely useful. They give family carers a proper rest, and they let somebody see what we are like before making any longer decision. Our most recent overall rating from the Care Quality Commission is good. We ask residents and relatives regularly how we are doing, and we act on what they tell us, including the parts we would rather not hear.
Care provided at Woodlands
- Older person care
- Respite care
- Last CQC inspection: 5 December 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Woodlands. Report published 5 December 2019.
- 25 June 2019
- 40 places, 35 people were using the service at the time
Safe
Inspectors found that people were safe at the home. People and their relatives said they felt safe. There were enough staff, and staff were well trained. The home was clean, and risks were regularly assessed. Trained staff gave medicines following clear policies.
Effective
Inspectors found the home was decorated to suit people living with dementia. Corridors had themes chosen with input from people living there. People spoke extremely highly of the food. Staff supported people in the least restrictive way possible and in their best interests.
Caring
Relatives told inspectors about how staff treated people. One relative said they heard staff being patient with their family member and were impressed with the care.
Responsive
Inspectors found that pre-admission assessments and care plans helped people receive person centred care. People's likes and dislikes were catered for. People could choose how to spend their time. A dedicated activities coordinator made sure there were things for people to do.
Well-led
Inspectors found that the registered manager was involved in all aspects of running the home and gave the team skilled leadership. Staff reflected the home's values in how they treated people. Effective quality assurance systems were in place to check the quality of care. The home was also involved with the local community.
What people told the inspectors
People and their relatives told inspectors they felt safe at the home. People spoke extremely highly of the food.
I like the food, there's nothing to complain about here. A person living at the home
Since the last inspection
Rated Good in December 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 5 December 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 17 November 2016: Routine inspection, rated Good
- 14 October 2014: Routine inspection
- 25 March 2014: Routine inspection
- 14 March 2013: Routine inspection
- 25 October 2012: Inspection looking at part of the service
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Woodlands compares in Wealden
Measured against the 47 care homes for older people registered in Wealden. The dark dot is this home.
- Size
- 40 places. Smaller than 23 of the 47 homes. The local average is 45 places.
- CQC rating
- Good. 32 of the 47 homes (68%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
- Latest report
- 5 December 2019. 34 of the 47 homes have published a newer inspection report since.
- Registered
- January 2011. 35 of the 47 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 37 of the 39 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Wealden.
The local picture: Wealden
What the numbers say about care for older people in Wealden, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 69. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 1 closed. 13 changed owner, covering 685 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Woodlands
Facts from public registers, and what is close by.
- Registered with CQC
- 21 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 26 January 2026.
- Run by
- Sussex Housing and Care, which runs 3 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Woodlands
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Tunbridge Wells Hospital, Pembury, 10 miles away
It is about 10 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Crowborough Station, 1.9 miles away
- Eridge Station, 3.9 miles away
- Buxted Station, 3.9 miles away
Around Woodlands
- H: Woodlands
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Woodlands
Where is Woodlands located?
Woodlands is a residential care home in Crowborough, East Sussex, TN6 1UD. You can view its exact location and get directions from the map on this page.
What type of care does Woodlands provide?
Woodlands is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Woodlands's CQC rating?
Woodlands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 December 2019. You can read the full CQC report from the link on this page.
Does Woodlands offer respite or short-term care?
Yes. Woodlands offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Woodlands
Can Mum or Dad stay here if their dementia gets worse?
No. Woodlands is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Woodlands is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Woodlands offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Woodlands is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Woodlands has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Woodlands. Actual fees depend on the room, the level of care and how it is funded.
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